89 Remote/Hybrid Customer Service Representative Jobs in Fort Lauderdale, FL
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Broward County Board of County Commissioners
Fort Lauderdale, FL | Full Time
$42k-52k (estimate)
2 Months Ago
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Talent Acquisition/Human Resources, The Aaron's Family of Companies
Fort Lauderdale, FL | Full Time
$34k-43k (estimate)
5 Months Ago
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Remote/Hybrid Customer Service Representative
$36k-45k (estimate)
Full Time | Business Services
4 Months Ago
Centah Inc is Hiring a Remote Remote/Hybrid Customer Service Representative
- This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**
About the role:We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
- Answer incoming calls and respond to customer's requests
- Ability to work in a fast paced environment
- Book appointments for members with a high degree of data accuracy
- Maintain excellent written and verbal communication skills on a consistent basis
- Identify and escalate issues to supervisors
- Responsible for adapting to fast changing guidelines with customers
- Informs clients by explaining procedures; answering questions; providing information
- Maintains and improves quality results by adhering to standards and guidelines
- High school graduate or G.E.D
- Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
- Excellent oral and written communication skills
- Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
- Ability to type at least 25 words per minute is preferred
- Experience in providing exceptional customer service and maintaining established quality requirements
- Must be able to pass a background check
- Opportunity to continue working from home in our post-pandemic workplace
- Eligible for Medical, Dental, and Vision after 60 days of continuous employment
- $15,000 Life Insurance (Company Paid)
- 401K plan eligibility after 1 year of service w/company match of up to 4%
- Paid Time Off - Earn 10 days per year after 90-day probationary period
- $200 Monthly Incentive Bonus Plan
- Weekly/monthly gift card drawings/contests for meeting goals
- Career learning and development programs
- Casual dress code
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$36k-45k (estimate)
POST DATE
03/24/2024
EXPIRATION DATE
12/01/2024
WEBSITE
centah.com
HEADQUARTERS
FORT LAUDERDALE, FL
SIZE
25 - 50
FOUNDED
1998
TYPE
Private
CEO
NINA SORRENTINO
REVENUE
<$5M
INDUSTRY
Business Services
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About Centah Inc
Centah is a provider of SaaS-based workflow and lead management solutions for the home improvement industry.
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