The Project Manager (PM) is responsible for effectively managing, documenting, communicating, and implementing projects for Home BancShares Inc (HBI), Centennial Bank, and other HBI affiliates according to bank-approved policies and procedures. This position facilitates project outcomes according to the agreed-upon scope, schedule, quality, business case objectives, change control requirements, and stakeholder value. The PM collaborates with all levels of personnel and management within the Bank and external third parties (vendors) to manage time, resources, and content constraints.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Leads and facilitates project teams comprised of members from business units across the Bank plus any external vendors required to ensure team members remain engaged and accountable to project scope, plan tasks, deliverables, and due dates throughout the life of the project, and escalate issues as needed. This duty is performed daily, about 30% of the time.
2. Oversees project team members to proactively ensure effective communication and documentation of key aspects of the project throughout its lifecycle, including (but not limited to) the project charter, requirements, solutions, plans, registers, change controls, and all approvals and signoffs. This duty is performed daily, about 30% of the time.
3. Serves as the primary resource of the Bank's Project Management policy, procedure, and methodology, including ensuring that project team members have appropriate access to, training in, and engagement with project management software (PPM). This duty is performed daily, about 30% of the time.
4. Demonstrates and continually develops leadership and change management skills. This duty is performed daily, about 10% of the time.
5. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
6. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
7. Performs any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 5 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Project Management Professional (PMP) Certification
Certified Associate in Project Management (CAPM) Certification
Certified Scrum Master (CSM) Certification or Agile Certified Practitioner (PMI-ACP) Certification
SOFTWARE SKILLS REQUIRED
Intermediate: Spreadsheet, Word Processing/Typing, Other
Basic: Alphanumeric Data Entry, Presentation/PowerPoint
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, and disciplining employees; addressing complaints and resolving problems.
Supervises a small group (1-3) of employees in the same or lower classification. Assigns and checks work; assists and instructs as required, but performs same work as those supervised, or closely related work, most of the time. Content of the work supervised is of a non-technical nature and does not vary in complexity to any great degree.
Supervises the following departments: None
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, talk, or hear; regularly required to walk, sit; frequently required to stand, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Required education and experience:
-Five (5) years of related experience and/or training
-Two (2) years of related management and/or supervisory experience
-Five (5) years of project management experience in a conversion and systems implementation environment.
-Experience in bank operations and a thorough understanding of transaction processing applications and concepts.
-Ability to coordinate and negotiate with all levels of management and employees.
-Ability to use MS Office applications to prepare presentations/materials and track projects using Microsoft Projects.
-Must be able to understand the entire data processing process and structure to ensure that all issues are adequately addressed.
Preferred education and experience:
- Bachelor's degree in a business-related field or equivalent business experience.
-Experience in managing Agile, Waterfall, and Hybrid projects
Must have practical knowledge and experience with the key aspects of a project throughout its lifecycle, including (but not limited to):
-Project Requirements and Solutions
-Project Charter
-Project Plan (Tasks, Schedule, Deliverables)
-Project Risks, Issues, Action Items, and Decisions
-Project Change Controls
-Project Testing, Training, and Internal Communications
-Project Meetings, Interactions, Approvals, and Sign-offs
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)