Job Summary:

The Program Assistant provides a wide range of administrative duties to support departmental program operations. The Program Assistant will interact with program directors and staff, executive staff, government officials, researchers, consumers, and service providers. The ideal Program Assistant will have exceptional organizational skills and attention to detail; strong social and communication skills; a good sense of humor; an interest in skill development; and a tolerance for ambiguity that will enable them to excel in a fast-paced, deadline-driven work environment at a growing agency.

Salary: The salary for this role is $43,000 per year.

Shift Hours/Days : Monday - Friday 9am - 5pm

Workplace Flexibility: This position is In-Person

Location Address: 89-31 161st Street, Suite 510, Jamaica, NY 11432 The office is easily accessible by public transportation.

What you will be doing: 

• The Program Assistant will coordinate day-to-day administrative activities based on Team Leaders guidance and goals; initiate action on day-to-day matters not specifically requiring the action of the Team Leader.
• The Program Assistant will assist in gathering, preparing and dissemination of information to Team leader and staff relating to the administration and management of the office.
• The Program Assistant will work collaboratively with key staff in central administration, information services, fiscal, development, and the Court Services
• The Program Assistant will provide front desk coverage daily.
• Schedule and coordinate conference calls, interviews, meetings, and training. 
• Manage departmental information and materials (e.g., staff rosters, policy manuals).
• Facilitate requests from support services (e.g., human resources, information services, facilities).
• Utilizing databases to access information and use project management software and data visualization tools.
• Process fiscal documents (e.g., invoices, check requests, credit card expenditure forms).
• Prepare meeting materials (e.g., graphs, charts) and take meeting minutes ensuring meeting action items are documented and executed appropriately.
• Assist in gathering data and compiling information to share with internal and external key stakeholders.
• Plan and set-up special events for staff and participants.
• Photocopying, scanning, faxing, mailing, ordering food and supplies, etc.
• Maintain confidentiality of program participants as per city, state, and federal standards.
• Initial contact person for new program participants 
• Other duties, as assigned by the Team Leader or agency executive staff.

What we are looking for:

• High School Diploma required, associate degree or higher preferred.
• Proficiency in Microsoft Office Suite (especially Excel) and other products
• Previous administrative experience a plus

Preferred Skills:

• Data analytic and project management skills highly preferred

Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical 
• Dental 
• Vision 
• Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer flex-care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES 

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.