GENERAL SUMMARY OF DUTIES: Serves as primary contact for Radiology scheduling needs of the Center for Orthopaedics Imaging Center while serving as back up to the Patient Access Representative. ESSENTIAL FUNCTIONS: Schedules radiology exams for multiple modalities based on orders from referring providers. Modalities include MRI, CT, Ultrasound, Bone Density and X-Ray. Screens patients prior to scheduling based on safety protocols for each modality. Registers and confirms that all patient demographic data is correct and verifies patients' insurance. Monitors patient accounts for credit status or delinquent accounts prior to scheduling appointment. Route patients to Patient Financial Counselor for collection of past due balances prior to scheduling appointment. Works closely with the technologists to ensure tests are scheduled correctly. Re-schedules patients when necessary. Works closely with the insurance verification specialist to ensure that all patients scheduled have insurance that we are in network with or in some cases that we have an out of network authorization for. Works closely with referring providers to ensure that the authorization they provided is accurate. Greet and check in patients in a courteous and friendly manner. While checking patients in, collect any patient responsibility due at the time of service and address any past due balances. Performs all other tasks as assigned by manager. EDUCATION REQUIREMENTS: High school diploma or equivalent. EXPERIENCE: Previous medical office or radiology experience preferred but not required. SKILLS: Strong communication skills and professional personal presentation Great attention to detail and stress tolerance Skills in cashiering Skills in computer Skills in medical terminology ABILITIES: Ability to communicate effectively in written and verbal form Ability to use the computer Ability to be a team player Ability to work flexible hours Must be able to handle multi-tasks Must be able to work in a fast paced work environment Ability to model effectively with many types of people at all levels Ability to be service oriented Ability to exercise initiative, judgment, and decision making in employment matters Deals effectively with all races, nationalities, cultures, disabilities, ages, and both sexes ENVIRONMENTAL/WORKING CONDITIONS: Office setting. Frequent telephone calls and other interruptions, which requires being able to handle a fast-paced work environment during entire time at work. Must be able to prioritize multiple projects. Must maintain strict confidentiality and exercise professionalism when interacting with staff, managers, supervisors, physicians, external customers, etc. PHYSICAL/MENTAL DEMANDS: requires continuous standing, sitting, frequent walking, bending, and stooping. May require lifting 50 to 100 pounds. Exposure to possible Hazardous Materials/conditions and infectious diseases.