21 Supervisory IT Specialist (Customer Support) Jobs in Indiana, PA
Centers for Disease Control and Prevention is Hiring a Supervisory IT Specialist (Customer Support) Near Indiana, PA
RequirementsQualificationsAll qualification requirements must be met by the closing date of the announcement. Minimum Qualifications: To qualify at the GS-15 grade level, you must have at least one year of specialized experience at or equivalent to the GS-14 grade level, which must include the following experience: providing information technology guidance and strategic direction, and technical support o an organization , maintaining global customer relationships, managing and establishing organizational metrics, performance reporting, and enabling continuous process improvement. and I have IT-related experience demonstrating each of the four competencies:1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attend to nonverbal cues, and responds appropriately.4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Centers for Disease Control and Prevention (CDC), a major operating component of the Department of Health and Human Services, is the nation's leading science-based, data-driven, service organization that protects the public's health. For more than 75 years, we have put science into action to help children stay healthy so they can grow and learn; to help families, businesses, and communities fight disease and stay strong; and to protect the public's health. In addition, CDC also has a critical preparedness and response mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. CDC's 24/7 Emergency Operations Center (EOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as CDC responds to emergencies worldwide. Every CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues respond. CDC offers exciting and dynamic opportunities in Public Health with global impact. Examine how you can use your talent, training, and passion to help CDC continue as the world's premier public health organization. Please visit www.cdc.gov for more information.
Job Summary
Full Time
$76k-93k (estimate)
07/22/2024
09/15/2024
cdc.gov
ATLANTA, GA
15,000 - 50,000
1946
ANDREW HEETDERKS
$5M - $10M
Related Companies
The job skills required for Supervisory IT Specialist (Customer Support) include Customer Service, Problem Solving, Technical Support, Attention to Detail, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Supervisory IT Specialist (Customer Support). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supervisory IT Specialist (Customer Support). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Supervisory IT Specialist (Customer Support) positions, which can be used as a reference in future career path planning. As a Supervisory IT Specialist (Customer Support), it can be promoted into senior positions as a Decision Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisory IT Specialist (Customer Support). You can explore the career advancement for a Supervisory IT Specialist (Customer Support) below and select your interested title to get hiring information.
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