Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Job Description: SUMMARY OF POSITION The Manager of Marketing & Community Relations is the key point of contact and representative for Centerstone in the communities we serve. They serve as the primary liaison between community leaders (including healthcare providers, schools, government agencies, etc.) and Centerstone’s service offering. The Manager of Marketing & Community Relations develops community relations strategies and interfaces with senior leaders to support growth initiatives and facilitate access to and awareness of Centerstone services. The Manager of Marketing & Community Relations serves a defined market and supervises Outreach Specialists (Liaisons) who are assigned specific programs or clinics. ESSENTIAL DUTIES & RESPONSIBILITIES Manages an outreach team dedicated to key service lines. Develops departmental strategy in line with goals and objectives of the Marketing function Collaborates with Centerstone leadership, community leaders and influencers to enhance Centerstone’s visibility and credibility. Works closely with senior leadership in the market to resolve and communicate identified barriers and opportunities for growth. Develops and maintain relationships with local community organizations, healthcare providers, schools and other relevant entities. Works to identify and cultivate partnerships with organizations to help identify barriers to access and other referral related issues. Manages outreach activities including event attendance, community partnership and program referrals. Ensures tracking and documentation of activities is completed accurately and promptly. Generates reports and conducts analysis on outreach effectiveness and provide recommendations for improvement. Ensures compliance with brand guidelines and facilitating facility brand needs when applicable. Serves as local brand ambassador. Serve as point of contact for community members seeking information or assistance related to Centerstone services. Provides information about our programs to potential referrers and ensures a smooth intake process for referred individuals. Represents Centerstone at community events, forums and meetings to promote awareness and understanding of our services. Facilitates educational sessions on Centerstone services and industry trends for subordinate staff, partners and community audiences. Manages the creation and distribution of informational materials to increase community understanding of available services. Ensures an inventory of company promotional items and swag products is maintained. Establishes and manages the maintainence of a referral sources network, including healthcare providers, social services and community agencies. Manages the execution of enterprise-sponsored events, workshops and outreach programs to engage various demographics and promote Centerstone services. KNOWLEDGE, SKILLS & ABILITIES Effectively communicate via written, verbal, in person and virtual methods. Ability to work independently and as part of a team. Strong organizational and project management skills. Familiarity with the local community and its resources. Ability to communicate vision, motivate, develop and inspire team members. Ability to travel to Centerstone facilities, community meetings, and events, up to 25% QUALIFICATIONS Education Level Bachelor’s degree in related field (social work, public health, marketing, outreach, etc.). Relevant experience can be substituted for degree upon approval. Years of Experience 6 years of experience in mental health/non-profit field with demonstrated experience in community outreach, relationship building and partnership development. Certification/Licensure N/A PHYSICAL REQUIREMENTS Task Percentage of Time/Frequency Standing - 20% Sitting - 80% Squatting - occasional Driving - occasional Kneeling - occasional Lifting - occasional Bending - occasional DISCLAIMER The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Full time Entry Pay Range: $56,430.00--$70,366.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.