2 Consumer and Family Affairs Specialist Jobs in Tampa, FL
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Consumer and Family Affairs Specialist
$62k-76k (estimate)
Full Time | Hospital
7 Days Ago
Central Florida Behavioral Health Network is Hiring a Consumer and Family Affairs Specialist Near Tampa, FL
Come Make a Difference atCentral Florida Behavioral Health NetworkCentral Florida’s Behavioral Health Network, Inc. (CFBHN) is one of the leading behavioral health managing entities in the state of Florida, covering 14 counties. Contracted with the Department of Children and Family, we provide oversight to providers in central Florida who serve in the mental health and substance use disorder field in many settings, including schools and community settings. We have been in business for more than 25 years, are well respected in the field, and are located conveniently near Brandon just off the Selman Expressway, near I-75, not far from downtown Tampa!
The Consumer and Family Affairs Specialist reports to the Director of Consumer and Family Affairs and plays an important role at CFBHN. The CFA Specialist is responsible for representing and advocating for the needs of the families and consumers served by the public mental health and substance use system of care and monitoring the system of care for recovery-oriented principles and values. We are looking for someone with a bachelor’s degree in a related behavioral health field or an equivalent combination of education and experience. The successful candidate will be a Certified Peer Recovery Specialist who has an in-depth understanding of Florida’s public mental health/substance use system including treatment protocols, someone who is experienced with the juvenile and adult judicial system (preferred), someone who has experience advocating for individuals and families in the community with mental health and substance use disorders, and has experience evaluating and monitoring.
CFBHN is a great place to work, truly cares about employees, and it shows with the length of time our employees stay with us. Many of our staff have been here ten years or more! We offer a great paid time off program that includes vacation days, sick days, two paid personal days and a paid volunteer day! Our health benefit is currently 100% employer paid and includes telehealth and H.S.A options. We offer a great 401k plan along with profit-sharing to help you prepare for your future. We provide a life insurance policy, an employee assistance program, a very comfortable office space, and more! This is a great hybrid role which is mostly work from home and we provide your laptop, cell phone, monitor, and other supplies, as needed.
This is an important role at CFBHN and we are looking for the right person with the education, skills, and experience to match the role. If you meet the qualifications below, we may want to talk with you!
Responsibilities
The Consumer and Family Affairs Specialist reports to the Director of Consumer and Family Affairs and plays an important role at CFBHN. The CFA Specialist is responsible for representing and advocating for the needs of the families and consumers served by the public mental health and substance use system of care and monitoring the system of care for recovery-oriented principles and values. We are looking for someone with a bachelor’s degree in a related behavioral health field or an equivalent combination of education and experience. The successful candidate will be a Certified Peer Recovery Specialist who has an in-depth understanding of Florida’s public mental health/substance use system including treatment protocols, someone who is experienced with the juvenile and adult judicial system (preferred), someone who has experience advocating for individuals and families in the community with mental health and substance use disorders, and has experience evaluating and monitoring.
CFBHN is a great place to work, truly cares about employees, and it shows with the length of time our employees stay with us. Many of our staff have been here ten years or more! We offer a great paid time off program that includes vacation days, sick days, two paid personal days and a paid volunteer day! Our health benefit is currently 100% employer paid and includes telehealth and H.S.A options. We offer a great 401k plan along with profit-sharing to help you prepare for your future. We provide a life insurance policy, an employee assistance program, a very comfortable office space, and more! This is a great hybrid role which is mostly work from home and we provide your laptop, cell phone, monitor, and other supplies, as needed.
This is an important role at CFBHN and we are looking for the right person with the education, skills, and experience to match the role. If you meet the qualifications below, we may want to talk with you!
Responsibilities
- Ability to share lived experience regarding the effects on mental illness and or substance use.
- Serve as a role model to provide hope and healing for persons served and families/caregivers: represent, advocate, and provide linkage to resources for individuals and families in the recovery system of care; participate in community activities to raise awareness on behavioral health disorders and to combat stigma.
- Provide and track education, technical assistance and workforce development training (i.e. Recovery Peer Specialist certification, Wellness, Recovery Capital, etc.), that promotes a ROSC framework, recovery principles and utilization of recovery evidence based best practices to our network subcontractors and community stakeholders.
- Promote and advocate for the use of recovery peer support services.
- Represent CFBHN and provide technical assistance at behavioral health stakeholder’s, funders, and provider meetings.
- Serve as backup to the Consumer and Family Affairs Director when called to do so.
- Takes lead for special assignments as needed.
- Provides ROSC (ROM & SAPT/RSA-R) monitoring with Network Service Providers (NSPs) to assess compliance with recovery-oriented principles and values in service provision and best practice.
- Provides technical assistance to NSP in ROSC. Reviews and interprets data, as necessary, to assist in identifying trends and issues in need of NSP attention. Communicates monitoring results to DCF and other CFBHN departments. Works with the CQI team as needed, to develop, update and revise ROM tools utilized as part of the monitoring process.
- Engage current grass roots family/peer run organizations (i.e. NAMI) and assist in the development of behavioral health grass roots organizations (NAMI, RCOs), to increase recovery capital opportunities and provide technical assistance when requested.
- Other duties as assigned.
- Bachelor’s degree in related behavioral health field or an equivalent combination of education and experience
- Currently Certified Recovery Peer Specialist (CRPS)
- In-depth understanding of Florida public mental health/substance use system, including treatment protocols
- Experience with juvenile and adult judicial system, preferred
- Experience advocating for individuals and families in the community, with mental health and substance use disorders
- Experience in evaluating and monitoring
- In depth knowledge of the principles and practices of ROSC and collaborative quality improvement monitoring.
- Experience leading and participating in consumer and family advocacy groups and consumer and family initiatives
- Understanding of group management techniques and group dynamics
- In-depth understanding of recovery system of care principles and values
- Ability to effectively communicate with consumer, families and providers in a variety of settings
- Ability to set appropriate relationship boundaries
- Solid presentation and training skills
- Able to cope with stress of multiple demands and constantly changing environment
- Able to plan and execute innovative strategies to accomplish goals
- Knowledge of federal and state regulations related to the provision of mental health and substance services
- Proficient with Microsoft Office suite (Word, Excel, PowerPoint) and Outlook
- Excellent written and oral communication skills
- Health & dental (100% paid for employee)
- Vision benefits (deeply discounted pricing)
- Hybrid role - Predominately work from home
- Life Insurance ($10,000 policy, 100% paid)
- 401k (after 90 days) and profit sharing
- AD&D policy (100% employer paid)
- Health Savings Account and Telehealth at no cost
- AFLAC available
- 12 vacation days and 12 sick days
- Two personal days and one paid volunteer day
- Seven paid holidays
- Employee assistance program
- Relaxed and comfortable office atmosphere
- Snacks, coffee, and beverages when in the office
- And more great benefits about working for this non-profit
Job Summary
JOB TYPE
Full Time
INDUSTRY
Hospital
SALARY
$62k-76k (estimate)
POST DATE
06/22/2024
EXPIRATION DATE
07/15/2024
WEBSITE
cfbhn.org
HEADQUARTERS
TAMPA, FL
SIZE
50 - 100
FOUNDED
1997
CEO
LINDA MCKINNON
REVENUE
$50M - $200M
INDUSTRY
Hospital
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About Central Florida Behavioral Health Network
Central Florida Behavioral Health Network, Inc. (CFBHN) is a not for profit 501 (c ) (3) community services network incorporated in 1997. While starting as a collaboration of substance abuse providers in Hillsborough County, CFBHN has moved into whole health and wellness services. Among our goals, we are striving to establish CFBHN as a recognized leader in disease management; responding to the increasing demand for measurable cost savings, production of outcomes, greater access to services by consumers, as well as the full implementation of an integrated approach to systems of care. We promot...e readiness among network providers toward integration of heathcare services across the system of care.
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