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Central Illinois Farmers Insurance
Carrollton, IL | Full Time
$41k-45k (estimate)
4 Weeks Ago
Insurance Services Representative
$41k-45k (estimate)
Full Time 4 Weeks Ago
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Central Illinois Farmers Insurance is Hiring an Insurance Services Representative Near Carrollton, IL

Job DescriptionThe Insurance Services Representative is responsible for providing administrative support and customer service to clients, agents, and insurance carriers. This role involves processing insurance applications, policy changes, and claims submissions, as well as addressing inquiries and resolving issues related to insurance coverage. The representative will serve as a primary point of contact for clients and stakeholders, delivering timely and accurate assistance to ensure a positive customer experience.
BenefitsAnnual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Career Growth Opportunities
Flexible Schedule
Disability Insurance
Parental Leave
Retirement Plan
Evenings Off
Hands on Training
Health Insurance
Dental Insurance
Tuition Reimbursement
Mon-Fri Schedule
Vision Insurance
ResponsibilitiesKey Responsibilities:
Customer Service And SupportServe as the first point of contact for clients, agents, and insurance carriers, responding to inquiries via phone, email, or in-person visits.
Provide prompt, courteous, and professional assistance to address clients' questions, concerns, and service requests.
Policy Processing And AdministrationProcess insurance applications, endorsements, renewals, and cancellations accurately and efficiently.
Verify client information, coverage details, and policy terms to ensure compliance with underwriting guidelines and regulatory requirements.
Claims Management And SupportAssist clients with the claims filing process, including gathering necessary documentation, completing claim forms, and liaising with insurance carriers.
Follow up on claims status, provide updates to clients, and facilitate communication between clients and claims adjusters.
Documentation And RecordkeepingMaintain accurate and up-to-date records of client interactions, policy transactions, and claims activities using insurance software and CRM systems.
Prepare and distribute insurance documents, certificates of insurance, and policy endorsements as needed.
Client Relationship ManagementBuild and maintain strong relationships with clients to foster trust, loyalty, and retention.
Proactively reach out to clients to review their insurance coverage, address any gaps or changes, and identify cross-selling opportunities.
Administrative SupportAssist insurance agents and brokers with administrative tasks such as scheduling appointments, preparing proposals, and organizing client meetings.
Coordinate with internal departments (underwriting, billing, claims) and external partners (insurance carriers, vendors) to facilitate smooth and efficient operations.
RequirementsQualifications:
  • Education:
  • High school diploma or equivalent required. Associate or bachelor's degree in business, finance, or related field preferred.
  • Experience:
  • Previous experience in customer service, administrative support, or insurance-related roles preferred.
  • Familiarity with insurance terminology, products, and processes is a plus.
Company DescriptionABOUT ME
As a Farmers district manager, I'm ready with guidance and resources that can help you grow your business. I provide personalized support for every career stage ” from business plan development to advanced-level coaching. Add to that the backing of a strong national brand, and you're ready to pursue unlimited professional achievement.
MY AWARDS AND ACHIEVEMENT CLUBS
About The DistrictOur District revolves around our vision and goals. These beliefs provide us with a unified clear understanding of our purpose to help Farmers agency owners in our District. I believe that if we adhere to our vision and meet our goals, we will be successful. Learn more about what it means to join my District and the Farmers family as an agency owner today.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-45k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

07/15/2024

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