Job Description:
Summary:
The Administrative Rep - Base Operator operates switchboard to relay incoming, outgoing, and interoffice calls and handles base operations for store. Good phone voice and excellent customer service skills.
Responsibilities:
- Operates switchboard to make connections and relay calls
- Supplies information to callers and records messages
- Keeps record of calls received
- Performs clerical duties such as sorting mail, light typing, making copies, faxing
- Provides outstanding customer service via the telephone
- Assist in special projects for Store Administration
- Other duties may be assigned
Requirements:
- Switchboard experience preferred
- Ability to multi-task essential
- Ability to handle a high volume of varied work and juggle multiple tasks
- Must be self motivated and able to work independently
- Ability to work flexible schedules (days, evenings, and weekends)
- Excellent customer service and communication skills
- Ability to handle stressful situations
- Accuracy
- Value diversity
02-2004