Description

• Prepare and aliquot incoming samples for reference lab testing.
• Stock supply bins.
• Troubleshoot Medical Assistant and Provider questions, escalate to lab manager when appropriate.
• Order entry for Quest Diagnostic samples.
• Clean and sanitize work surfaces.
• Monitor supply usage and inform lab manager if low on inventory.
• Identify errors and communicate to lab manager for review.
• Backup to client services and lab manager for incoming calls – direct calls to necessary parties.

Qualifications

• Commitment to providing high quality care to historically underserved populations.
• Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
• Experience with patient centered care.
• Punctuality and impeccable attendance.
• Strong communication skills with both professionals and patients from all demographics.
• Non-judgmental approach to patient care.
• Technical skills with required office equipment.
• Patience and great attention to detail.
• Completely understand the healthcare privacy laws as outlined in HIPAA.
• LGBTQIA cultural competency.
• Ability to work collaboratively in team-based care.
• Ability to adapt to a work environment that is constantly changing and not always structured.
• Ability to work in a fast paced and, at times, excited atmosphere.
• Maintain a professional attitude and demeanor.
• Ability to multi-task.