Position Title: IT Service Desk Specialist

Location: Columbus OH 

Duration:6 months Contract

Pay rate: $20-21/hr. 

The Service Desk Agent serves as the primary contact for IT support, offering exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting enterprise software and hardware, ensuring first-call resolution, and providing after-hours support as needed. Strong communication skills, technical expertise, and the ability to work under pressure in a fast-paced environment are essential. Two to five years of relevant experience in a complex, high-tech setting are preferred.

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Warm Regards,

Nafisa Naaz (She/Her)

Senior Associate Recruiter

801-893-6055 nafisa.naaz@russelltobin.com

420 Lexington Ave, 30th FL. • New York, NY 10170