22 Customer Service / Dispatcher Jobs in Rocky, NC
Centric Business Systems - powered by UBEO is Hiring a Customer Service / Dispatcher Near Rocky, NC
- Take incoming customer requests for service and supplies and inputs data into E-Auto
- Prioritizes calls and dispatch information to the appropriate technician in designated area
- Schedules service calls and preventative maintenance for technicians based on priority, location, and type of equipment
- Process auto replenishment orders for supplies for specific customers
- Audit and process delivery schedules daily for next day delivery/removal of equipment
- Perform technical assistance and call avoidance routines to expedite service response and prevent unnecessary service calls when possible
- Additional duties as assigned
- Strong communication skills – both verbal and written
- Working knowledge of MS Office to include Word, Excel and Outlook
- Data entry skills with an attention to detail
- Must reflect the highest priority emphasis on customer service and satisfaction
- Requires the ability to multi-task in a fast-paced environment
- HS Diploma or GED
- Ability to sit at desk for prolonged periods of time.
- Ability to talk on the phone and work with various computer tools and applications.
- Ability to type and compose written communication in various forms.
- Ability to lift 20 lbs on occasion.
Job Summary
Full Time
$38k-48k (estimate)
06/24/2024
05/28/2027
The job skills required for Customer Service / Dispatcher include Customer Service, Call Center, Communication Skills, Written Communication, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service / Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service / Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service / Dispatcher positions, which can be used as a reference in future career path planning. As a Customer Service / Dispatcher, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service / Dispatcher. You can explore the career advancement for a Customer Service / Dispatcher below and select your interested title to get hiring information.
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