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https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:7b681c57-b689-43f0-bfbb-49c234c7ce58
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Ensure guest satisfaction by providing excellent customer service
Skills:
- Bilingual skills (ability to speak multiple languages) preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel operations and hospitality industry
- Strong organizational and multitasking abilities
- Ability to handle difficult situations with professionalism and composure
- Proficiency in using computer systems and hotel management software
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.
Please note that we are an equal opportunity employer. We value diversity and strive to create an inclusive environment for all employees.
Job Types: Full-time, Part-time
Expected hours: 24 – 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time | Part Time
Accommodations
$27k-36k (estimate)
03/22/2024
07/18/2024
centurymiamibeach.com
MIAMI BEACH, FL
100 - 200
Private
ROBERT STECHER
$10M - $50M
Accommodations
The job skills required for Front Desk Agent - FT 1st Shift/PT 2nd Shift include Customer Service, Communication Skills, Computer Systems, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent - FT 1st Shift/PT 2nd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent - FT 1st Shift/PT 2nd Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent - FT 1st Shift/PT 2nd Shift positions, which can be used as a reference in future career path planning. As a Front Desk Agent - FT 1st Shift/PT 2nd Shift, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent - FT 1st Shift/PT 2nd Shift. You can explore the career advancement for a Front Desk Agent - FT 1st Shift/PT 2nd Shift below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.