34 Dispatcher Jobs in Jacksonville, FL
centuryambulance is Hiring a Dispatcher Near Jacksonville, FL
POSITION: Dispatcher
REPORTS TO: Communications Center Manager
LOCATION: Jacksonville, FL
FLSA STATUS: Non-Exempt
TYPE: Regular, Full-time
SCHEDULE: Variable shifts
Essential Responsibilities:
- Responsible for answering and triaging calls coming into the Dispatch Department and directing them to the most appropriate resource while communicating effectively with all callers
- Operates a PC and demonstrates ease of use with programs such as Microsoft Office and CAD
- Operates multi-line computerized phone system
- Inputs transport requests using CAD and various web based programs
- Conveys a high degree of familiarity with Company service areas and medical facilities
- Maintains compliance with all established Company and customer policies and procedures
- Maintains a calm and professional demeanor at all times specifically during difficult interactions while effectively directing the flow of conversation
- Takes direction and works independently or part of a group
- Effectively train new hires in dispatch
- Perform other duties as assigned
Minimum Qualifications:
- General understanding of medical terminology or experience in a healthcare setting
- Any combination of the following experience, equivalent to two (2) years:
- EMS dispatcher or call center representative experience
- Multi-line telephone experience
- Direct customer service experience
Regular, reliable attendance Excellent communication skills Ability to multi-task High school diploma or equivalent
Preferred Qualifications:
- Dispatch experience in EMS
- EMT (Emergency Medical Technician) and/or EMD certification (Emergency Medical Dispatcher)
- Field experience in EMS
Additional Requirements: Mental & Physical
- Must be able to successfully pass a background investigation and pre-employment drug screening
- Must be able to successfully obtain EMD certification within 12 months of beginning employment
- Must be available to work all shifts, including overtime as needed
- Ability to rotate shift assignments as needed and/or required based on operational need
- Ability to sit and/or stand for an extended period and wear a telephone headset
- Requires frequent repetitive hand movements, standing and/or walking, reaching and grasping
- Must be able to hear and communicate clearly to perform job duties in person and over the phone
- Adequate vision required to be able to read information from printed sources and computer screens
- Coordinate multiple tasks simultaneously
- Collect, interpret, and/or analyze complex data and information
- Understand and respond to a diverse population
- Utilize fine motor coordination, clear speech, and good visual acuity
Job Summary
Full Time
$39k-52k (estimate)
11/23/2023
08/26/2024
The job skills required for Dispatcher include Customer Service, Microsoft Office, Coordination, Communication Skills, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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