ROLE OVERVIEW

We are looking for a Billing Specialist, who will be responsible for processing and delivering invoices to the customer as fast as possible with the highest level of accuracy to ensure the most expedited payment. You will collaborate with the Corporate Controller, fellow accounting team members, and others to help maintain the company’s financial health. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

• Pay range $21-$25 an hour based on experience
• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

• Create invoices for all jobs (600-800 invoices/month) while following all company guidelines and processes.
• Review jobs for appropriate documentation (inspection reports, PO, etc.)
• Ensure purchase order and approved contract amount match invoice.
• Manage and follow current pricing as well as special contract pricing.
• Handle customer credits and invoice corrections.
• Facilitate the collections process for overdue accounts.
• Deliver superior customer service while responding timely to billing inquiries via phone and email.
• Process customer credit card payments.
• Report work orders with discrepancies or missing required paperwork
• Maintain accurate and up-to-date customer contact information
• Monitor and maintain customer portals for invoices in progress and acceptance of submitted invoices
• Support integration activities including account and customer set-up.

QUALIFICATIONS

• 2 or more years relevant experience.
• Ability to multitask and work independently in a fast-paced environment.
• Self-motivated with good problem-solving and time management skills.
• Highly organized with exceptional attention to details
• Excellent communication skills, both written and verbal.
• Strong numerical and analytical skills.
• Data entry skills with a focus on speed and accuracy
• Proficient in Microsoft Office, accounting software, and technology in general.

IDEAL QUALITIES

• 3 – 5 years of billing experience in the fire and life safety industry.
• Associate degree in accounting

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

• Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime hours may be required at month end and as requested, controlled climate, office environment, occasional work from home options, required to sit for long periods of time, 8 or more hours per day, frequently required to use monitor, keyboard, mouse and phone

Equal Employment Opportunity/M/F/disability/protected veteran status

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.