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This is a remote position.
User Support Specialist
Certificial is transforming how businesses and their Suppliers share insurance coverage information by moving from point-in-time documents to real-time data. We’re a fast-growing InsurTech searching for a User Support Specialist to add to our growing team.
As a User Support Specialist, you will join our support team focused on answering questions from our Users related to the general use of the system, getting Users onboarded, and questions related to Certificial’s features and functionality. We are looking for business-minded team members to help us support growth and provide excellent customer service to all stakeholders.
What you’ll do:
Certificial uses real-time data to ensure businesses have continuous, compliant insurance coverage. We combine certificate issuance and compliance management into one simple platform, eliminating risk, ensuring compliance, and reducing costs for every stakeholder in the COI process - Insureds, Agents & Brokers, and Requestors. This is our Smart COI Network.
We are an entirely remote team transforming how businesses and their suppliers share insurance coverage information by moving from point-in-time documents to real-time data.
We have diverse backgrounds, interests, and lifestyles as a team, but we are united by our values. We are driven by excellence and aspire to improve every day, take extreme ownership and responsibility for our own success, are problem solvers and believe in process transformation, believe in transparency in our company and on our platform, and are mindful and respectful of others’ viewpoints.
Employment at Certificial is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
NO THIRD-PARTY SUBMISSIONS, PLEASE.
Full Time
$64k-109k (estimate)
05/30/2024
07/29/2024
certificial.com
Jersey City, NJ
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