344 Service Manager Jobs in Fort Myers, FL
CERTIFIED FLEET SERVICES is Hiring a Service Manager Near Fort Myers, FL
Job Description
Service Manager Job Description:
As a Service Manager for our Certified Fleet Service, you will be responsible for the efficient and effective management of our maintenance and repair operations. You will lead a team of skilled technicians and support staff to ensure that all vehicles in our fleet are maintained to the highest standards of safety and reliability.
Service Manager Key Responsibilities:
- Oversee all aspects of the service department, including scheduling, workflow management, and quality control.
- Develop and implement maintenance programs to ensure that all vehicles are serviced according to manufacturer guidelines and industry best practices.
- Manage inventory levels of parts and supplies to ensure timely completion of repairs and minimize downtime.
- Monitor key performance indicators (KPIs) such as repair turnaround time, first-time fix rate, and customer satisfaction.
- Train and mentor service technicians to enhance their skills and performance.
- Ensure compliance with safety regulations and company policies.
- Collaborate with other departments, such as fleet operations and procurement, to optimize fleet performance and reduce operating costs.
- Act as a point of contact for clients, addressing their service needs and resolving any issues in a timely and professional manner.
- Stay current with developments in automotive technology and industry trends.
Requirements
Service Manager Qualifications:
- GED or High School Diploma required; Bachelor’s degree preferred
- Previous experience in automotive service management, preferably in a fleet maintenance environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Proficiency in fleet management software and other relevant computer applications.
- Knowledge of vehicle diagnostic tools and equipment.
- Understanding of regulatory requirements related to fleet maintenance and safety.
- Excellent problem-solving and decision-making abilities.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Minimum 4 years of automotive/truck repair experience required
- Minimum 2 years of progressive leadership experience
- Valid driver's license and clean driving record.
- Ability to spend prolonged periods of time standing, sitting, or walking
- Ability to work in enclosed environments exposed to excessive noise, truck shop environment, and cold or heat
- Must be able to lift at least 50 lbs
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
Benefits
- Affordable Health Insurance
- HSA
- FSA
- Dental
- Vision
- Short Term and Long Term Disability
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Employee Discount Network
- Pet Insurance
- IRA with Company Match
- Paid Holiday
- PTO
- CDX Learning
Job Summary
Full Time
$81k-104k (estimate)
06/29/2024
07/12/2024
certifiedfleetservices.com
SARASOTA, FL
50 - 100
2010
Private
ROBERT MORRIS
$10M - $50M
Transportation
Related Companies
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
