24 Customer Service Jobs in Bridgeton, MO
Certified Power Solutions is Hiring a Customer Service Near Bridgeton, MO
Full-time
DescriptionFor over 50 years Certified Power has worked to move the fluid power industry forward with system integrations, solutions and support. We are a premier value-added hydraulics and electronic controls supplier, specializing in the design, integration, and assembly of fluid power systems. With an experienced team of technical experts to support our customers with advanced application engineering, distribution, inventory management, and service and repair capabilities to maximize machine uptime and increase productivity. Certified Power conducts business with integrity and strives to exceed customer expectations, while providing value and innovation in our products and services throughout our six Midwest locations.
Position SummaryProvide service to the customer by receiving their orders, answering questions regarding their orders, assisting with questions via telephone, fax, or email. Also expediting customer purchase orders.
Major Responsibilities
- Receiving customer orders via e-mail, fax and phone.
- Order entry into current operating system.
- Support customer portal and forecast requirements.
- Receive, respond and quote pricing via e-mail, fax and phone, to include pricing, lead-time & data information.
- Communicate with vendors via e-mail, phone and internet.
- Assist customers with quoting, order updates, inquiries and troubleshooting.
- Maintain current customer information in existing computer database.
- Issue RGA’s for customer returns.
- Support outside sales team as necessary.
- Follow company policies & procedures including ISO standards.
- Any other duties or responsibilities required or assigned.
- High School Diploma or GED
- Must be 18 years of age
- Previous Fluid Power Knowledge a plus.
- Previous related customer service experience a plus
- Computer literate
- Good math skills
- Excellent communication skills
- Problem solving skills
- Previous experience with Word and Excel
- 401(k) retirement plan and match
- Health, Dental & Vision insurance
- Paid time off
- Tuition reimbursement
- Flexible Spending Account and Health Savings Account Options
- Life insurance
- Pet insurance
- Referral program
Job Summary
Full Time
Specialty Trade in Construction
$39k-49k (estimate)
06/04/2024
07/21/2024
cpsincnc.com
Hope Mills, NC
<25
Specialty Trade in Construction
Related Companies
The job skills required for Customer Service include Customer Service, Problem Solving, Products and Services, Communication Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
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