5 Patient Intake Coordinator Jobs in Smyrna, GA
Certified Seating and Mobility is Hiring a Patient Intake Coordinator Near Smyrna, GA
Company Description
Certified Seating & Mobility is a family-owned and operated Complex Rehab Technology (CRT) provider located in Smyrna, GA. We have been serving the Metro Atlanta and Athens area since 2015, specializing in providing customized seating and mobility solutions for individuals with complex medical and mobility needs.
Role Description
This is a full-time, on-site role for a Patient Intake Coordinator. As a Patient Intake Coordinator, you will be responsible for managing the intake process for new patients, including gathering patient information, verifying insurance coverage, and coordinating with healthcare providers. You will serve as the main point of contact for patients and their families, providing exceptional customer service and ensuring a smooth and efficient intake process.
Job Description:
- Supports Assistive Technology Professionals (ATP) & Custom Wheelchair Specialists
- Completes patient intake including insurance verifications, data entry into Brightree software
- Communicates with patients & their caregivers in a compassionate and kind manner
- Creates required forms for order processing
- Obtaining medical documentation from clinicians
- Follow up with clients and/or doctors’ offices on pending requests
- Assists the service department to include customer service requests, clinical documentation, scheduling repairs, ordering parts, and receiving inventory
- Reviews medical documentation for accuracy and completeness
- Promotes compliance & education with all employees to ensure procedures are met
- Reach out to customers to ensure 100% satisfaction
- Screen incoming calls and direct to appropriate personnel
- Organizes and maintains filing system, fax system, order marketing material
- Provides technical assistance to customers.
- Maintains a working knowledge of current equipment, services, and insurance requirements.
- Performs other duties as assigned.
Required Qualifications:
- High school diploma or equivalent required, college degree preferred
- Minimum 6 months experience in role that has regular communication with customers
- Clean Background Screen
- Knowledge of health insurance verifications
- Experience with Microsoft Office, fax, phones, printer/copier
- Knowledge of Microsoft Office
- Proficiency with Brightree software
Minimum Required Functions:
- Strong interpersonal skills and problem-solving
- Excellent communication and presentation skills both verbal and written
- Highly motivated, able to work independently, stationary 75% of the day
- Ability to work in a fast-paced office environment
- - Demonstrate excellent customer service skills
Job Summary
Full Time
$53k-70k (estimate)
04/10/2023
12/15/2024
certifiedatp.com
Atlanta, GA
<25
Related Companies
The job skills required for Patient Intake Coordinator include Customer Service, Scheduling, Microsoft Office, Problem Solving, Planning, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Intake Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Intake Coordinator. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Patient Intake Coordinator job description and responsibilities
This position manages the total referral process including the referral initiation, physician, patient, and insurance verification.
03/25/2022: Altus, OK
They make sure that patients have all of the tests, scans, and treatments the medical team orders either completed or scheduled.
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Prepares patient charts for daily appointments; dates charts and orders lab tests as requested by physician; ensures all charts are complete; updates physicians….
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They provide staff guidance, set schedules, maintain supplies, and oversee patient education and care.
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They coordinate and oversee activities within the nursing department while facilitating operations and the patient care experience.
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Career tips from people on Patient Intake Coordinator jobs
They require a pleasant and outgoing personality to help make patients feel comfortable.
04/23/2022: Long Beach, CA
Success in this role will be demonstrated by your attention to detail and organizational abilities.
03/26/2022: Paramus, NJ
As such, intake coordinators must be trustworthy.
03/03/2022: Augusta, GA
They should also be calm at all times and maintain composure, no matter how stressful situations must be.
03/12/2022: Santa Maria, CA
Since this is a role that relies heavily on protocols, intake coordinators should be updated with the latest guidelines.
05/07/2022: Trenton, NJ
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