Buyer - Customer Service Manager (On-Site)

Gift company is seeking a Buyer - Customer Service Manager. The ideal candidate has 2-3 years of working in a purchasing department and is highly skilled in supply chain/logistics management within the gift industry (a plus but not required).
Essential Functions and Responsibilities

• Manage daily operational activities of procurement in monitoring quality and effectiveness of workflow, bench marking and problem resolution
• Design, plan and implement sourcing and purchasing strategies
• Responsible for the procurement of products and goods for use in the business by identifying potential supplier sources, screening them and negotiating favorable payment terms
• Manage purchasing quantities to optimize product cost and meet Supply Planning inventory availability objectives
• Manage and deliver regular cost saving target initiatives
• Negotiate terms and deadlines with vendors and suppliers
• Monitor and update relevant departments regarding price fluctuations of goods and vendor pricing
• Gather pricing data, compare vendor offers for shipping rates and supply costs
• Manage an efficient flow of goods to ensure optimum inventory levels
• Manage vendor credentialing process ensuring documentation is complete, accurate, and current for overseas product
• Place purchase orders, lead regular supplier production reviews, and arrange delivery Distribution center
• Expedite or push out orders as necessary to support inventory and service goals
• Oversee delivery of gift components and temperature sensitive materials to as needed
• Forecast consumer buying trends to anticipate stock level increases or decreases after the first year of project launch
• Sign up with new vendors by sending required documents, request catalogs, pricing, minimum purchase requirements and average stock levels

• Develop positive, professional relationships with vendors
• Manage returns by negotiating replacement/reimbursement
• Manage inventory and Excel Spreadsheets

• Oversee the replenishment of stock in all departments on a daily basis
• Manage/analyze daily order data via Excel Spreadsheets
• Assist in processing returns to vendors when
• Oversee the out of stock items; maintain communication with all applicable parties regarding these items
• Keep pricing on an Excel spreadsheet to compare profits

• Alert team when pricing is too low

• Manage Excel spreadsheets to capture analytics
• Website update assistance, including upload of items and pricing

• Execute all operational functions as directed by the Client Service Manager and Operations Director
• Maintain awareness of all operational functions
• Attend ALL Company meetings & trainings

Essential Creative Functions and Responsibilities

• Help create gift options and develop packaging with designer

• Develop our own private label product with vendors
• Create unique gift sets as well as additional gift solutions
• Monitor the success of all creative initiatives
• Update gift initiatives monthly

QUALIFICATIONS

• Experience with active negotiation and strong decision-making skills
• Strong proficiency in Excel (a plus not required)
• Excellent organizational and prioritization skills with a strong attention to detail
• Comfortable working in a fast-paced environment, willing to learn, ask questions, seek solutions, active problem solve, and push for change
• Strong communication and negotiation skills - written and verbal, and ability to build cross-functional partnerships and work with cross-functional teams

Job Types: Full-time, Part-time, Temporary

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Procurement: 2 years (Preferred)
• Purchasing: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Vendor management: 1 year (Required)

Work Location: In person