You haven't searched anything yet.
Non-Exempt (hourly) Date:
11/06/2023 Reports to:
Regional Director Travel:As needed.
JOB SUMMARYClient Service Representatives are the front line of Child and Family Guidance Center by providing helpful information, answering phones promptly, answering questions and engaging daily with clients. They support clients by responding to complaints and ensuring they are satisfied with our services provided. CSR’s answer incoming calls, schedule appointments and provided administrative support for our clinics, management and clinicians.
SUPERVISORY RESPONSIBILITIES:•Direct reports to the clinic Regional Director (RD). DUTIES/RESPONSIBILITIES:
•Ensure client chart documents are up to date upon check in.
•Answer all incoming calls.
•Assist clients with scheduling and maintaining appointments.
•Backfill appointments daily/weekly.
• Verify client information is up to date in all agency systems. This includes but is not limited to verifying client street address, email address, and phone number(s), and current insurance information.
•Verify client insurance information daily prior to appointments.
•Participate in projects and trainings.
•Travel to other clinics as need for additional coverage.
• Remain in the phone que at all times unless approved by supervisor. REQUIRED SKILLS/ABILITIES:
•Ability to provide customer service and phone etiquette.
•Excellent verbal, written and organizational skills.
• Ability to ensure quality services to internal and external clients.
• Able to work in a high volume and fast paced setting.
• Self-motivated, detail-oriented individual with a team player mindset.
• Perform job responsibilities without violating any ethical, state or federal codes and requirements.
EDUCATION AND EXPERIENCE:•High school diploma
•2 years’ experience working in a medical office setting, preferred.
• Medical Front Office Assistant Certification preferred.
•Bilingual preferred.
PHYSICAL REQUIREMENTS:• Physical demands of the job, including bending, sitting, lifting and driving.
• Must be able to listen and speak clearly with clients via telephone or computer. OTHER DUTIES:
Temporary
$40k-51k (estimate)
06/27/2024
08/26/2024
cfgc-usa.com
NANSHAN, GUANGDONG
1,000 - 3,000
1994
JIANMING XIONG
$200M - $500M
The job skills required for CSR (Temp) include Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR (Temp). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR (Temp). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR (Temp) positions, which can be used as a reference in future career path planning. As a CSR (Temp), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR (Temp). You can explore the career advancement for a CSR (Temp) below and select your interested title to get hiring information.
If you are interested in becoming a CSR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a CSR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on CSR job description and responsibilities
Releasing of CSR report on an annual basis.
01/17/2022: Houston, TX
CSR must develop coherent CSR strategies, with activities typically divided among three theaters of practice.
02/15/2022: Providence, RI
Promoting the uptake of CSR amongst SMEs requires approaches that fit the respective needs and capacities of these businesses, and do not adversely affect their economic viability.
01/24/2022: Buffalo, NY
Monitor the Contemporary Environment and Seize Opportunities.
01/01/2022: Beaumont, TX
Develop Custumer Service Representative guidelines and criteria.
12/12/2021: Tampa, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on CSR jobs
Custumer Service Representative creates an atmosphere of goodwill that offers protection against negative events, e.g., public disputes and corporate scandals.
02/17/2022: Columbia, SC
CSR and HR teams are working closely together to develop exciting offers for employees which make a huge contribution to local communities.
12/31/2021: Spokane, WA
CSR Ratings give the perceived perfomance on an absolute 0-100 scale.
02/24/2022: Rockford, IL
CSR provides cards for site visitors, apprentices, skilled operatives and craftsmen.
01/24/2022: Kansas City, MO
All candidates are required to complete the CSR 1 Day Health & Safety Training.
03/04/2022: Oklahoma City, OK
Step 3: View the best colleges and universities for CSR.