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Service Desk Agent
Employment Type : Full-Time, Mid Level
Department : Information Technology
CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information.
This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success :
Qualifications :
Flexible Schedule, The startup schedule may require different hours.
Our commitment :
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board :
https : / / cgsfederal.com / join-our-team /
For more information about CGS please visit : https : / / www.cgsfederal.com or contact :
Email : info@cgsfederal.com
PI242564183
Last updated : 2024-06-22
Full Time
Software & Cloud Computing
$50k-63k (estimate)
06/24/2024
09/22/2024
cgsusa.com
MINNEAPOLIS, MN
50 - 100
1985
Private
TREVOR HAWORTH
$5M - $10M
Software & Cloud Computing
CGS offersdigital proofing, color management and production workflows software forprinting and publishing industries.
The job skills required for Service desk agent include Troubleshooting, Service Desk, Active Directory, Written Communication, Commitment, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk agent positions, which can be used as a reference in future career path planning. As a Service desk agent, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk agent. You can explore the career advancement for a Service desk agent below and select your interested title to get hiring information.