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We are a growing information technology company that offers its employees a culture of success, diversity in the workplace and the ability to work with leading edge technology that is revolutionizing federal IT infrastructure. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the next level in a pro-active stance.
Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U. S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.
We offer a Full Benefits package including:
Competitive Employee Health Insurance options including dental
100% company paid vision plan
401K plan with generous company match and no vesting period
100% company paid Life insurance
100 % company paid long and short-term disability insurance
Training allowance
PTO and more
The Position:
Chameleon Integrated Services is currently looking for a Help Desk Leader to support one of our local government clients in St. Louis City. This is a 3-6 month contract role, but can be extended if necessary.
Overview:
The Help Desk Leader will enhance day-to-day service desk operations to ensure timely support for users and business teams. This role involves monitoring ticket resolution, motivating and organizing staff, and improving operational efficiency through ITIL processes. You will also analyze performance trends, establish strong relationships with business units, and ensure exceptional service delivery.
Responsibilities:
Education & Experience:
Bachelor-level degree or equivalent experience focused on information technology skills
Certs Required:
ITIL Certification (Any level)
Certs Preferred:
The Location: St Louis, MO 63103
“"We are an equal opportunity employer and all Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”
Contractor
$86k-110k (estimate)
06/07/2024
09/02/2024
chameleonis.com
Saint Louis, MO
100 - 200