Salary: $18.54 Hourly
Location : Champaign, IL
Job Type: Part-time 20 hour position
Job Number: 00190 - 5.2024
Department: Security Services
Opening Date: 05/01/2024
Description
Responsible for circulating throughout both the interior and exterior public areas of the library helping to maintain a safe, secure, and welcoming atmosphere for all visitors and staff in library buildings and on library property.
Part-time - 20 hours per week. Tuesday through Friday including late morning/afternoon/evening shifts with a rotation every third weekend.
Distinguishing Features of the Class
The security officer, under the supervision of the security manager, monitors the building and grounds, greets customers in a friendly and attentive manner, and assists with general library use. The officer enforces the Library's Rules of Conduct and helps customers with lost personal items, illnesses or emergency situations. The position also helps with opening library buildings and securing the buildings at closing.
Examples of Duties

• Conducts roving patrols of all areas of the library buildings and grounds, maintaining high visibility to deter inappropriate behavior, and ensure a safe, reasonably quiet and comfortable environment for customers.
• Upon arrival at the branch assigned, reports in with staff, other security staff, or librarian-in-charge to be briefed on any current situations or issues.
• Able to respond to and effectively address significant incidents, recognizing and referring situations best handled by law enforcement.
• Interacts effectively with all age groups, especially our youth, in order to establish a positive environment based on respect and responsible use of the library.
• Acknowledges negative behavior through redirection and providing positive choices for customers therefore ensuring customers continue to have a successful library experience.
• Monitors violations of the Library's Rules of Conduct. Advises customers of inappropriate behavior that may result in further action and possible suspension of library privileges. May counsel customers who have caused problems to avoid further action and possible suspension of library privileges.
• Escorts disruptive customers from library premises; calls police when necessary.
• Helps customers with lost personal items, illnesses, or emergency situations.
• Locks and secures building at closing; ensures safety of staff as they leave the building.
• Stays with unaccompanied children after closing to ensure their safety until picked up.
• Assists with transporting library materials and equipment around the building and outside.
• Assists during weather emergencies, guiding library customers to shelter areas.
• Observes and reports matters pertaining to library building condition and maintenance.
• Observes and acts appropriately when faced with fire or other emergency life threatening situations.
• Completes incident reports as required.
• Assists with emergency preparedness drills.
• Participates in departmental and library-wide training and activities, including technology training

Requirements

• A strong commitment to public service.
• Ability to exercise discretion appropriate to various circumstances.
• Excellent written and oral communication skills.
• Ability to remain calm and communicate effectively with all segments of the population, including during times of high stress or emergency.
• Demonstrated ability to accomplish timely high quality work, handle a variety of duties, adapt to changing demands and priorities.
• Ability to stand and walk for long periods.
• Ability to work with library customers and staff in a friendly and efficient manner.
• Knowledge of fire and security alarm systems.
• Monitor the library through closed circuit television system (CCTV)
• Ability to maintain reliable attendance and regular schedule.
• Flexibility to adapt to changing situations and to vary work schedule
• Good vision and hearing.
• Manual dexterity to operate computer and phone equipment.
• Physical ability to lift materials weighing up to 40 pounds and to push fully loaded carts of library materials and stand and/or walk for long periods of time.
• Valid drivers' license, acceptable driving history, and personal automobile for required job related transportation.
• Satisfactory criminal background check.

Acceptable Experience and Training

• High school diploma or GED
• Prior security experience or experience working with children and teens preferred.
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

The Champaign Public Library offers a comprehensive benefit package to regular full- and part-time employees that includes paid sick leave, vacation, and nine paid holidays each year.
Employees working 29 hours or less are not eligible for health insurance.
Other benefits include health and life insurance, and participation in the Illinois Municipal Retirement Fund pension plan, and access to a variety of other programs, such as dental and vision insurance, Employee Assistance Program, and deferred compensation plans.
01

Do you have any relatives who work for the Champaign Public Library?

• Yes
• No

02

If you have relatives who work for the Champaign Public Library, please share their name. (The answer box will allow you to enter 12 lines of text.)
03

What is your highest level of education?

• Less than high school
• High school diploma or GED
• Some college
• College degree or higher

04

Do you have or are you able to obtain a valid Illinois driver's license by the time of hire and a personal automobile for job-related transportation?

• Yes
• No

05

Do you have experience in the following security areas? Check all that apply.

• Security experience
• Experience working with the public
• Law enforcement experience
• Military experience
• Experience working in a library
• None of the above

06

Please tell us more about your security experience or other experience mentioned in the question above.
07

Are you available to work a flexible schedule that includes daytime, evening and weekend hours?

• Yes
• No

08

Have you ever worked with children or teenagers in a paid or volunteer capacity?

• Yes
• No

09

Please describe how your skills, experience, and interests prepare you to be the best candidate for this position at the Champaign Public Library. (The answer box will allow you to enter 12 lines of text.)
10

I understand that I am required to submit with this application the names and contact information of three professional references. If you have not included this information in your application profile, please return to your application and complete this requirement.

• I have included the names of three references in my application

Required Question