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Job Description: ***Corp to Corp Resumes are accepted.
Location Requirement: ***This is an on-site position. ***The driving radius from the contractor's home to their assigned duty station should be at most 20 miles maximum, ideally 15. Provide customer support across counties listed in accordance with Service Level Agreements set forth by the NCAOC's IT department.
Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff.
The driving radius from the contractor's home to their assigned duty station should be no more than 20 miles maximum, ideally 15.
Expectations of nonspecific responsibilities should include, but are not limited to, the following:
Up to 20% of overnight travel to locations across the state is required using contractor-owned vehicles. Travel reimbursement eligible.
This position reports to the IT Support Supervisor of the county in which is their duty station.
Work hours are 8:00 AM - 5:00 PM, Monday - Friday. Hours beyond that would have to be approved by TSD management.
Knowledge, Skills, and Abilities / Competencies
Knowledge of:
The design and implementation of Ethernet topology networks; Windows 10/11; Office 2016/365; SCCM/MECM; BitLocker; Cisco AMP; Cisco ISE; Windows Server 2012/16; PowerShell; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; Cisco servers, routers, voice gateways, and switches; and integration of all components.
Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service.
Ability to: analyze needs, select strategies, and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; work independently; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions.
Minimum Education and Experience Requirements
Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an appropriately accredited institution, and one (1) year of progressive experience in the field of information technology; or an equivalent combination of education and experience.
Required Skills:
Installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment) |
listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions |
Experience with the design and implementation of Ethernet topology networks |
Experience with Windows 10/11; Office 2016/365 |
Experience with SCCM/MECM; BitLocker; Cisco AMP; Cisco ISE; Windows Server 2012/16; PowerShell |
computer systems to ensure that all components will integrate properly |
software packages such as TN3270, SharePoint Designer, and Adobe Professional |
Cisco servers, routers, voice gateways, and switches |
Full Time
$89k-109k (estimate)
06/24/2024
07/10/2024
chandratechnologies.com
KALYAN RS, MAHARASHTRA
25 - 50
2002
MAHESH BHIMARAO UMRANI
$5M - $10M
Durable Manufacturing