6 BDR Chapman Nissan Jobs in Philadelphia, PA
Chapman Auto Stores is Hiring a BDR Chapman Nissan Near Philadelphia, PA
Duties And Responsibilities
- Contact new and existing customers to discuss request and current promotions.
- Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to our store
- Follow up with customers to ensure satisfaction and produce referrals.
- Professional and has the ability to make a compelling introduction
- Willing to participate in skills and product training
- Multi-tasker and excellent customer service skills
- Proven track record of meeting and exceeding goals
- Proficient with computers, emails, smart phones and the web
- Engaging in all training directed by the BDC Manager
- Following the BDC scripts and guidelines on all inbound and outbound calls
- Ensuring that all calls presented are answered promptly and professional
- Acquire a complete knowledge of product information related to the makes and models of the dealership
- Developing proficiency with all features of the CRM Software and associated products
- Ensuring that all information entered into systems is consistent and accurate
- Maintaining knowledge of coupons, direct mail pieces, and all advertising.
- Maintain a thorough understanding and adherence to dealership and BDC department policies and procedures
- Endeavor to meet and exceed hourly, daily, weekly, and monthly individual goals
- Ensure that all outbound calls (No Shows, Confirmations, Show appointment follow up and Task list calls) are made in a timely and effective manner
- Consistently meet the daily guidelines set for number of set appointments, appointment show and outbound calls
- Maintain the essential communication link between the client and the dealership
- Ensure that all communications to and from the client are passed on effectively and quickly
Skills Required And Physical Demands
- Excellent computer skills, including experience with in-house system, email and internet products.
- Ability to communicate verbally and especially with written communication
- Previous sales, automotive or customer service experience.
Job Summary
Full Time
Business Services
$69k-97k (estimate)
07/03/2024
07/31/2024
chapmanautogroup.com
MILWAUKEE, WI
100 - 200
1963
SANDRA D CHAPMAN
<$5M
Business Services
Related Companies
About Chapman Auto Stores
Making a Difference One Customer at a Time The Chapman Auto Stores has served your local community with high quality vehicle sales and service for over a half century. Over these 50+ years, Chapman has sold thousands of vehicles, thats 1 vehicle every 10 minutes. With 8 locations from Atlantic City to Lancaster County, The Chapman Auto Stores is one of the largest auto groups in the tristate area with the best selection of vehicles including Ford, Chevrolet, Chrysler, Jeep, Nissan, Lincoln, Volkswagen and Mazda to certified pre-owned vehicles. Along with experienced accessories depts. to serv...e ALL of your accessory needs.
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