A professional NEMT driver transports passengers utilizing the agency’s transportation system to various destinations as requested.

Duties and Responsibilities:

• Operate agency vehicle in a safe, efficient and courteous manner to destinations as directed by daily schedules and dispatcher/office staff requests.
• Communicate via two radio (if applicable) and telephone in a safe and courteous manner.
• Provide assistance to passengers as necessary including fastening safety belts, entering/exiting vehicles.
• Assist disabled passengers when appropriate with wheelchairs or other mobility aids.
• Accurately complete daily manifests and fuel reports.
• Inspect vehicle and report any maintenance issues to supervisor. Complete requisite paperwork regarding preventive maintenance checks.
• Inform office personnel of passenger issues, changes in billing information, and vehicle incidents as required.
• Report any accidents immediately to the office and operations coordinator.
• Comply with all applicable local, state and federal transportation regulations relating to vehicle operation and safety-sensitive employees.
• Adhere to a flexible schedule that may require changes to responsibilities and assignments according to staff availability. (May be required to “sub” or “fill in” for full-time drivers).
• Attend all mandatory/applicable training sessions (i.e. First Aid CPR, Passenger Assistance), staff meetings, driver’s meetings, etc.
• Handle any emergency in a calm and professional manner in accordance with agency policies.
• Maintain the interior and exterior cleanliness of assigned vehicles.
• Participates in program and/or agency fund-raising activities as directed by supervisor.
• Perform other duties as assigned.

Upon employment must agree to regular training including but not limited to passenger assistance, first aid, CPR, defensive driving, and bloodborne pathogens.

Must be at least 21 years old and possess a valid North Carolina License. Applicants/employees must have a clean driving record.

Experience Requirements: Experience in passenger transportation is preferred but not required.

Physical Requirements: Upon offer of employment must pass a pre-employment drug screen and agree to be part of the state random drug pool. All employees must submit to random drug tests when necessary.
What You Need to Know:

Since Southern Healthcare Network NEMT operates day and evening and year-round, Field Technicians must work a flexible schedule. Prior to beginning work in the Field Technicians role, new hires must successfully complete training.

Information for Candidates: Uniform and Appearance Guidelines

The Field Technician uniform represents Southern Healthcare Network’s corporate image and identifies staffers to the public. It is the responsibility of each Field Technician to meet and maintain all uniform and image standards.

Southern Healthcare Network covers the costs of uniform shirts for our Field Technicians up front. The employee is required to purchase the slacks or shorts.

Our Field Technicians may not have any tattoos that are visible while wearing our uniform (e.g., on face, neck, hands, lower arms, or legs for example).

• Visible body piercings, multiple ear piercings, and earlobe plugs are not permitted. In addition, the wearing of facial piercing jewelry is not permitted.
• Unusual or attention-grabbing adornments, such as nail decals, excessive make-up, or non-natural hair color, are not permitted.
• Facial hair must be neatly trimmed, and beards and mustaches must meet specific length requirements of no more than one inch.
• Finger nails must be of short length (no longer than 1/4" above the end of the finger), natural color and have no artificial coating over them. Complete details of the uniform and appearance standards are provided to new hires.