About ChargerHelp: ChargerHelp! Inc., a California-based tech company, offers impactful solutions that power-up the EV ecosystem by providing Reliability as a Service (RaaS), data-driven insights via our EMPWR platform, and Learning & Development to prepare the next generation of EVSE technicians. We pride ourselves on being a trusted partner within our industry. 

In the EVSE landscape, we're not just solving a challenge; we're driving the charge towards a sustainable future. Our mission is crystal clear: maximizing EV charging station uptime to unlock the full potential of mass EV adoption.Through innovation, integrity, and an unwavering commitment to quality and safety, we foster a culture of excellence and trust. If you join us you’ll be part of a dynamic team that’s leading EV reliability. We're not just changing the industry; we’re helping shape the future of transportation and environmental sustainability.

Position Overview: We are seeking a highly skilled and experienced Engineering Manager to spearhead the development and enhancement of our technology platform, EMPWR. The Engineering Manager will be responsible for architecting, implementing, and maintaining scalable and robust software solutions that span mobile, web, and backend data engineering applications. This role requires strong technical and team leadership, excellent problem-solving and communication skills, and a passion for driving innovation in the EV charging industry. The Engineering Manager will oversee existing team members and external resources and lead hiring of new team members as the team expands. 

Target Salary: $200,000-225,000 annually

Key Responsibilities:

• Lead architecture, solution design, and technical specification reviews with your team
• Set and own team performance against OKRs and performance/reliability KPIs
• Build a high performing team (foster a culture of ownership, belonging, and bias toward action; recruit the next generation of talent)
• Set overall technology strategy in partnership with the product team
• Establish frameworks and processes around architecture and implementation planning communication that can be understood by non-technical stakeholders
• Direct management of engineers, including coaching, performance management, promotions, and feedback
• Learn the EV Charging O&M business from the inside, leverage that knowledge to quickly prioritize and make decisions in an environment with high ambiguity

Projected Initial Time Allocation:

• 50% to 75% of time dedicated to writing code
• 25% to 50% of time allocated to engineering management tasks

Qualifications:

• Minimum of 5 years of experience in a full stack software engineering role shipping production code, with at least 2 years of experience leading distributed teams
• Deep experience with full-stack product work. ChargerHelp runs on Ruby, Expo/React Native, Snowflake, DBT, Terraform, and Go
• Experience building productive, high-performance software distributed on multiple cloud providers, including AWS
• Solid understanding of database design, data structures, and distributed design patterns. 
• Excellent problem-solving and analytical skills, with the ability to think creatively in a fast-moving, ambiguous environment
• Operate with a high level of autonomy and accountability, collaborating with stakeholders to delegate effectively
• Strong asynchronous communication, with the ability to work with and lead a distributed team
• Knowledge of agile development methodologies and security best practices
• Demonstrated success with and passion for working with diverse teams, especially with team members from historically marginalized and excluded populations

Benefits and Perks:

• Competitive compensation package
• Comprehensive health, dental, and vision insurance
• Fully remote environment and paid time off
• Professional development opportunities and training programs
• Collaborative and inclusive work environment
• Opportunity to work on cutting-edge technology in the rapidly growing EV industry

If you are a skilled Engineering Leader who thrives in a fast-paced, innovative environment and is passionate about shaping the future of EV charging, we would love to hear from you. Join us in our mission to revolutionize EVSE operations and maintenance and make a positive impact on the adoption of electric vehicles.

ChargerHelp is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law.