Morning Club Lounge Server

We believe that hospitality is a transformative art — that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we’re building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves — kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.

Our Values

Own Your Integrity Deliver Grace Strive For Well-being

Act With Compassion Serve With Excellence Embrace Humility

Position Summary:

The primary role of the Club Server is to provide efficient, friendly, and excellent customer service at all times; and maintain a clean, professional, top-quality private Club Lounge. While no job description can provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

Duties/Responsibilities:

· Complete all of all staff duties at the end of a shift.

· Monitor food usage during shift to ensure proper food presentation throughout food service times.

· Schedule proper maintenance of equipment and proper cleaning of lounge furniture.

· Attend to and anticipate guests’ needs.

· Set-up and break down food stations by the appropriate time stated in the training manual.

· Prepare alcoholic beverages for guests.

· Polish and clean all glasses in assigned areas for guest use before setting them out.

· Deliver, pick up, and break down dishes.

· Ensure furniture and floors are clean and arranged according to specifications.

· Assist in other areas as needed.

Required Skills/Abilities:

· Ability to communicate with hotel guests, suppliers, and colleagues to their understanding.

· Ability to provide friendly, efficient and courteous service to guests.

· Knowledge of hotel property and operating hours of each guest service area.

· Basic knowledge of Charleston and surrounding areas.

Education and Experience:

High school diploma or equivalent.

Physical Requirements:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

· Must be able to lift equipment, supplies, etc. of at least 30 pounds; push and pull equipment, supplies, etc., at least 75 pounds.

· Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

· The role may require extended periods of time on your feet, especially during peak hotel hours or events.

· Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.

· Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Why work at The Charleston Place:

· Enjoy free meals in our employee café

· Paid Time Off based on hours worked, up to 16 days in your first year

· 8 Paid Public Holidays

· Wellness Reimbursement

· Up to 4.5% Company Match – Retirement Savings Plan

· Medical, Dental, Vision Insurance

· Flexible Spending Account

· Health Savings Account

· Colleague Commuter Benefit

· Hotel discounts at Spa and Dining Outlets

· Friends & Family Hotel Room Discounts

The Charleston Place participates in E-Verify

Job Type: Full-time

Pay: $15.45 - $18.73 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Food provided
• Paid training
• Referral program
• Tuition reimbursement

Shift:

• 8 hour shift
• Morning shift

Experience:

• Serving: 3 years (Required)
• Hospitality: 3 years (Required)
• Customer service: 2 years (Required)

Work Location: In person

Salary : $15 - $19