(REMOTE POSITION BUT MUST BE IN THE CHARLESTON, SC AREA)

Overview:
We are seeking a highly organized and detail-oriented Office Assistant to join our team. You will play a crucial role in ensuring customer service excellence and providing administrative support to our team.

Job Type: Part-time Seasonal (Immediate Hire to mid-August)

Pay: $17.00 per hour

Duties:

• Manage incoming calls and provide excellent, warm customer service.
• Contact newly registered customers and assist in finding the best lesson time for their needs
• Responsible for a daily analysis of locations and teacher availability
• Optimize schedules for teachers before offering lesson locations &/or times
• Sell/Recommend Products
• Ensure consistent customer profile database maintenance
• Assist with lesson changes and cancellations
• Prompt and courteous responses to voicemails, emails and texts

.Qualifications/Specifics::

-High school diploma; additional education strongly preferred.

-Must have a dedicated home office with no distractions. (This job is not ideal for stay-at-home parents without childcare.)

-A minimum of two years related experience in office management/customer service and/or operations.

- Proficient with basic technology (spreadsheets, the google platform of programs, among others.)

-Three professional recommendations (upon request)

-An understanding of Charleston Swim’s mission and a willingness to demonstrate the core values with children, staff, and parents.

-All potential team members must pass a background check before hiring

Schedule:

• Mandatory shift: Saturdays from 7:30 am to 3 pm.
• Additional weekdays hours to be discussed/determined.

Education:

• High school or equivalent (additional education preferred)

Experience:

• Scheduling experience (Preferred)
• Customer service: 4 years preferred (minimum 2 years)
• Proficiency with technology.

Benefits:

• Employee discount
• Flexible schedule*
• Paid time off (accrual basis)
• Professional development assistance

Work Location: Remote (95%) but must be located in the Charleston, SC area.

Charleston Swim School provides the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Female-owned organization
• Disability accommodations
• Inclusive of minority and disadvantaged groups
• LGBTQ friendly workplace
• Age-inclusive'

Join our team as an Office Assistant and contribute to the success of our organization. We offer competitive pay, a supportive work environment, and opportunities for professional growth. Apply now to be considered for this exciting opportunity.

Tags: swim school, swimming, admin, administrator, office manager, iclass pro, iClassPro, swim academy

Job Types: Part-time, Temporary

Pay: $17.00 per hour

Expected hours: 8 – 12 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift
• Every weekend
• No nights

Work Location: Hybrid remote in Charleston, SC