Who We Are

The Charlotte Regional Visitors Authority will leverage our hospitality marketing and management expertise to maximize the impact of the Charlotte Region’s economy…creating opportunities and jobs for our community.

The Exhibits Coordinator will support multiple projects throughout their development cycle, under the direction of the Exhibits Manager. The role will serve as an integral part of the team, carrying out administrative aspects of the installations and exhibitions in their assigned role, with the goal of facilitating projects to assist in the creation, installation, and ongoing monitoring of exhibits.

Essential Job Duties

• Assist in a variety of tasks including but not limited to; creating and organizing documents and files that track exhibit development, preparing and packaging files for distribution to internal partners and external vendors
• Assisting with artifact installation, exhibit and vehicle movements and removals.
• Maintaining presentation of vehicles on display.
• Archiving project documents, and interfacing with design and installation vendors.
• Must be highly collaborative, working with the NHOF team, colleagues throughout CRVA, and external vendors.
• Must be an excellent communicator, demonstrating clear, timely, and helpful documentation.
• The ideal candidate must be proactive, highly organized, collaborative, accountable, and have the ability to balance multiple tasks.
• The position requires considerable diplomacy, and discretion in the handling of sensitive information and treasured artifacts on loan.
• The work schedule is primarily Monday through Friday, with occasional nights and weekend hours during installation weeks and openings.

Principal Responsibilities

• Maintaining the presentation of artifacts and exceptional upkeep of exhibits on display
• Tracking and maintaining multiple project schedules

Facilitating the teams’ forward movement by assisting with exhibit preparation and installation, scheduling meetings, preparing, and disbursing agendas and action items and facilitates productive meetings.

• Organizing project development documents created by the curatorial, exhibit, and external design partners throughout the lifecycle of a project for review by internal and external parties,
• Ordering exhibition supplies and liaising with outside vendors for fabrication and gallery work
• Documenting and archiving all exhibition and program related experiences
• Other duties as assigned.

May perform other duties as required.

1. Consistently deliver the best in customer service. Model and be accountable ensuring that customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences

1. Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures.

Scope of Responsibility

This job has no budgetary responsibilities.

This job will have periodic access to confidential data including company records and/or minutes, customer quotes, product costs, and company plans, designs, and/or programs.

Supervisory Responsibility

This job has no supervisory responsibilities.

Knowledge and Skill Requirements

• Proficient in Microsoft Office applications: Word, Excel, Access, PowerPoint, and One Note. Experience with Microsoft Project and other scheduling software a plus
• Experience with or the ability to learn specialized software systems is required. Key skills include accurate data entry and generating reports.
• Professional and approachable, with excellent communication, organizational and interpersonal skills
• Detail oriented with the ability to multi-task, prioritize, and work under a deadline
• Ability to work independently and cooperatively as part of a time and facilitate teams of diverse personalities
• Flexibility, creativity, a positive attitude are essential

Education and Experience

• Bachelor’s degree in public history, museum studies, or equivalent experience required
• Master’s Degree and or two years working in a museum preferred
• Excellent organizational skills, attention to detail, and ability to assist in the management of multiple projects simultaneously
• Collaborative nature, flexibility, self-direction and motivation, forethought, a proactive problem-solving approach
• Proven experience and success in project coordination and in meeting deadlines within fast-paced working environments
• At least one year demonstrated project coordination experience (tracking budgets, developing, and tracking schedules, organizing, and facilitating meetings, coordinating people is required)
• Experience working in a museum or cultural organization preferred

Physical Demands

Applicants should be able to climb and work on ladders

Intermittent physical activity including walking, standing, twisting, sitting, bending, and stooping

Applicants should have the ability to lift and/or move up to 25 lbs.

Vehicles are an integral artifact feature in this museum; thus, this position requires the ability to push vehicles — with the rest of the installation team — on and off the exhibition floor during gallery changeouts and occasionally for after hour events

Applicants should have the ability to work around paints, cleansers and other similar products in a gallery environment and work in spaces that collect dust

Comfortable using and operating hand power tools a plus

Work Environment

The noise level in the work environment is usually moderate.

Travel Required

This job has no travel requirements.

What We Offer

• NC Retirement Plan
• Education Reimbursement
• 457 Plan
• CRVA University
• Employee 1st Culture
• CORE Values

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our “employee first” culture requires engagement and engagement can’t happen without the voices of many talented and diverse individuals charting our direction.

Diversity and Inclusion is a shared responsibility for every employee at the CRVA. We are committed to respecting, valuing, and celebrating the unique personal differences that make us a stronger organization. Diverse candidates are encouraged to apply.