POSITION DESCRIPTION: The Financial Aid Coordinator reports to the Student Account Manager and is primarily responsible for auditing student files, packaging student aid, and providing support to the campuses to ensure seamless financial aid processing for students. DUTIES AND RESPONSIBILITIES: Provide support, clarification, and resolution to the campuses to ensure consistent application of company policies and procedures. Review and process Financial Aid documentation in a multi system enviorment for incoming and continuing students. Review ISIR information to ensure accurate resolution of issues affecting student eligibility (c-codes, conflicting information, and verification requirements when applicable) and manage all data changes. Collaborate with the campus staff to ensure collection of required student/parent information to complete the verification/packaging process, timely and accurately. Review and process professional judgement for appeals and special circumstances, as necessary. Package Federal Financial Aid in accordance with all policies and regulations. Maintain current knowledge of Federal Financial Aid and other applicable regulations by attending conferences and/or online training opportunities and reviewing regulatory changes to assist in evaluating changes/assessing impact to the company and implementing appropriate policy or procedural changes to ensure compliance. Provide campus staff with guidance and support in understanding the requirements in areas of data collection, eligibility, verification processing and more. Assist in preparation for and completion of annual federal financial aid audits. Other duties as assigned. JOB REQUIREMENTS AND QUALIFICATIONS: Education & Experience: Associate degree in finance, Accounting, or related field preferred or the equivalent combination of education and experience. Previous student financial aid experience preferred. Experienced in Microsoft Office software applications. Related industry experience in federal financial aid preferred. Experience with CampusNexus student management software preferred. Skills & Abilities: All Federal Student Loans must not be in default in order to gain access to the National Student Loan Data System (NSLDS). Continued employment is contingent on Federal Student Loans being in good standing while employed. Ideal characteristics include positive attitude, proactive approach, and forward thinking. Strong technical skills and affinity for learning new technology. Driven, dedicated and hard-working with “can-do” attitude. Effective communication and people skills. Detail oriented with excellent follow up skills. Refined problem-solving and critical thinking skills required. Excellent Customer service skills required. Ability to work independently and in team environment. Ability to prioritize work in a fast paced environment and successfully manage a process with many moving parts. COMPENSATION : Hourly - Non exempt position. Pay Range: $18.00/hr. - $22.05/hr. Compensation based on experience and qualification. We are committed to diversity. Charter College and Prospect Education LLC are Equal Opportunity Employers. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance. Referral program Tuition reimbursement Vision insurance Application Question(s): All Federal Student Loans must not be in default, or all student loans must be in good standing. Education: High school or equivalent (Required). Experience: Financial Aid: 2 years (Preferred). Ability to Relocate: Reno, NV: Relocate before starting work (Required). Work Location: In person. About Charter College: Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, university, or a vocational school. Instead, Charter College takes the best elements from each of these respected educational institutions to create a unique and innovative experience that meets our students’ needs. We offer career training programs in the growing fields of healthcare, business, legal, criminal justice, information technology and select trade careers. We strive to provide our students with a career-focused education that is both relevant in today’s workspace and cutting-edge in technology and focus. https://www.chartercollege.edu/jobs