Title: Business Process Engineer / Business Process Management

Duration: 6 Months

Location: Owings Mills, MD (Remote Job)

Required Experience:

5 years of experience in business process management

3 years of experience with using process improvement methodologies

Healthcare experience is a must

Mapping critical business processes to IT delivery

Business process management / engineering exp.

Building process maps

Collaboration with stakeholders and other teams

Proven track record of successfully leading process improvement initiatives from conception to implementation.

Experience with using Microsoft Office tools, including Excel, PowerPoint, and Visio

Essential Functions:

• Evaluate existing business processes to identify areas for improvement.

• Document current processes through detailed process maps, workflows, and diagrams.

• Analyze process performance metrics to assess efficiency and effectiveness.

• Design new business processes or re-engineer existing ones to optimize performance.

• Develop and implement process improvement strategies to enhance productivity and reduce costs.

• Collaborate with stakeholders to define process requirements and objectives.

• Lead change initiatives by effectively communicating process changes and their impact to stakeholders.

• Develop training materials and conduct training sessions to ensure successful implementation of new processes.

• Address resistance to change and foster a culture of continuous improvement.

• Identify opportunities to leverage technology solutions for process automation and optimization.