3 Guest Service Agent, Evening Shift, 3pm to 11pm Jobs in Pigeon, TN
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Guest Service Agent, Evening Shift, 3pm to 11pm
$25k-34k (estimate)
Full Time | Accommodations
3 Weeks Ago
Chartwell Hospitality (Corporate) is Hiring a Guest Service Agent, Evening Shift, 3pm to 11pm Near Pigeon, TN
Immediate Supervisor
Operations Manager
Job SummaryWe are currently looking to expand our Black Fox Family. If you are passionate about hospitality and going above and beyond to take care of your guests, this is the place for you; our goal is to make each and every one of our guests feel like they are at their home away from home! The main requirement in this position is friendliness. We are the first face and last face that our guests see, and we need to make a positive, lasting impression! In addition to being the smiling face of The Black Fox Lodge, you must be able to efficiently perform the duties of a guest service agent while in a sometimes fast paced environment and maintain a happy demeanor. Open availability is a must; however, we are more than willing to work with scheduling needs. In your role as a guest services agent here at the Black Fox Lodge you will be expected to perform sales and customer services functions related to guests, reservations, and revenue collection, in a manner that will ensure all Chartwell Hospitality guests receive a safe and secure place to stay with friendly and attentive service. We offer an inclusive culture here at The Black Fox and strive to make all of our employees feel valued and appreciated.
Essential Job Functions
High School Diploma or equivalent
Physical Requirements
While performing the duties of this job, the employee is regularly required to stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Operations Manager
Job SummaryWe are currently looking to expand our Black Fox Family. If you are passionate about hospitality and going above and beyond to take care of your guests, this is the place for you; our goal is to make each and every one of our guests feel like they are at their home away from home! The main requirement in this position is friendliness. We are the first face and last face that our guests see, and we need to make a positive, lasting impression! In addition to being the smiling face of The Black Fox Lodge, you must be able to efficiently perform the duties of a guest service agent while in a sometimes fast paced environment and maintain a happy demeanor. Open availability is a must; however, we are more than willing to work with scheduling needs. In your role as a guest services agent here at the Black Fox Lodge you will be expected to perform sales and customer services functions related to guests, reservations, and revenue collection, in a manner that will ensure all Chartwell Hospitality guests receive a safe and secure place to stay with friendly and attentive service. We offer an inclusive culture here at The Black Fox and strive to make all of our employees feel valued and appreciated.
Essential Job Functions
- Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
- Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as the local area and attractions.
- Familiar with property security and key control procedures, as well as fire safety procedures.
- Completes paperwork necessary for front desk operation.
- Perform tasks assigned by Operations Manager or General Manager.
- Excellent Verbal, Comprehensive, Listening, and Problem-solving Skills
- Adaptability
- Report and Accounting Skills
- Guest Relation Skills
- Friendly
High School Diploma or equivalent
Physical Requirements
While performing the duties of this job, the employee is regularly required to stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Accommodations
SALARY
$25k-34k (estimate)
POST DATE
05/28/2024
EXPIRATION DATE
07/22/2024
WEBSITE
chartwellhospitality.com
HEADQUARTERS
DESTIN, FL
SIZE
500 - 1,000
FOUNDED
2003
TYPE
Private
CEO
ROB SCHAEDLE
REVENUE
$10M - $50M
INDUSTRY
Accommodations
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