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Call Center Customer Service Representative
$38k-50k (estimate)
Full Time 2 Months Ago
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Chase Staffing - Roanoke, VA is Hiring a Call Center Customer Service Representative Near Roanoke, VA

Chase Staffing is looking for Call Center Customer Service Representatives in the Roanoke Valley!!

A Call Center Customer Service Representative will receive telephone inquiries and provide information to subscribers, providers, and group administrators regarding their benefits. Resolve claim problems, write up corrections, and watch for claim adjudication adjustments. Return calls to the providers and subscribers. Enter comments after every call and route calls to appropriate department for resolution.

This position requires strong customer service skills, computer skills, ability to follow instruction and must be dependable. Candidates must have at least one year of customer service experience.

These positions pay $16.25/HR and will be working 1st shift with the following schedule:

8:00 AM - 4:30 PM - 2 Days a week

9:30AM - 6:00PM - 2 Days a week

8:00AM - 4:45PM - Fridays only

Candidates must be available to work until 6PM during the week. No weekends!!

This position would require in office work with no work from home opportunity.

All candidates will be subject to all preemployment screenings.

If you are interested and qualified for these positions, please send your resume to roanoke@chasestaffing.com.

CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities.

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as disabled veteran, marital status, sexual orientation, gender identity, hairstyles, hair textures, pregnancy, childbirth, and related medical conditions or any other legally protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-50k (estimate)

POST DATE

07/12/2024

EXPIRATION DATE

09/10/2024

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The job skills required for Call Center Customer Service Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative. You can explore the career advancement for a Call Center Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Customer Service Representative job description and responsibilities

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

02/26/2022: Pierre, SD

They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.

04/02/2022: Lima, OH

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

01/07/2022: Saginaw, MI

Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.

04/02/2022: Topeka, KS

Mental health techs must be flexible, adaptable, and able to think quickly.

01/16/2022: Duluth, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Customer Service Representative jobs

Mental disorders also affect children, the elderly and are a major problem for the homeless population.

04/02/2022: Lima, OH

Mental health technicians are at the forefront of a rewarding field.

03/03/2022: Battle Creek, MI

Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.

01/25/2022: Durham, NC

They may also be called psychiatric techs, mental health aides, or psychiatric aides.

01/15/2022: Fargo, ND

Ability to meet established customer service requirements.

02/09/2022: Rock Island, IL

Step 3: View the best colleges and universities for Call Center Customer Service Representative.

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