We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities.

Open year round, the Inn is a five-minute stroll from Chatham’s charming Main Street and within a short drive of all Cape Cod has to offer.

The Fine Dining Manager will be responsible for but not limited to overseeing the restaurant operations and managing all aspects of our 4-star fine dining outlet STARS, its award winning wine list, and our outdoor fine dining outlet, Veranda.

The Fine Dining Manager is responsible for hiring, terminations, coaching, disciplinary actions, and scheduling associated with labor costs.

The Fine Dining Manager will maintain a high standard of quality with regard to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by the Resort, Forbes, and the Leading Hotels of the World and Leading Quality Assurance, in addition to :

Greeting guests and assigning tables

Manages the food & beverage staff

Handles guest complaints by finding solutions, and provides proper follow up

Contribute to the achievement of F&B revenue goals by striving to increase F&B guest count and total revenue, while maintaining quality of service

Review staffing needs daily and weekly for efficient management of labor cost

Ensure accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation

Ensure proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting)

Closely monitor BEO’s for knowledge and planning of events in Stars

REQUIREMENTS :

Minimum of 3 years supervisory / management experience

Minimum of 2 years fine dining management

Sommelier Certification

Ability to work weekends and holidays

Superior customer service skills

Must be able to stand for long periods of time

Ability to multi-task

Strong attention to detail and organization

Basic computer skills required.

Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred

Clear and concise written and verbal communication skills

Enjoys a fast-paced work environment

Must be able to lift up to 40 lbs

Current TIPS Alcohol Certification or comparable alcohol service certification

Last updated : 2024-06-08