Description:

Join the best game in town!

You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too!

We're hiring an Assistant Surveillance Shift Manager. In this role, you'll:

• Direct and supervise surveillance operators.
• Carry out department policies and procedures, train and schedule surveillance operators.
• Report all illegal and unusual activities to the Surveillance Shift Manager or VP of Surveillance Operations.
• Ensure that all Surveillance Operations are in compliance with state of Michigan Administrative Rules, corporate and company policies and procedures as well as system of internal controls.
• Manage the observation, detection and recording of all suspicious activities.
• Advise VP of Surveillance and Surveillance Shift Managers of any potential threats to staff and guest safety or to the company's assets.

What We Offer

MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.

As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Requirements:

• One year previous surveillance experience and completion of demonstrated game knowledge (or any other alternative deemed appropriate).
• One year supervisory or management experience.
• Knowledge of company policies and procedures, casino games as well as a broad knowledge of security, casino and state rules and regulations.
• Excellent customer service skills.
• Ability to maintain operation of the shift and able to work and make decisions under extreme stress and high pressure conditions.
• Strong communications skills, both written and verbal.
• Must be able to work all shifts, weekends and holidays.
• Must be self-motivated with excellent organizational skills and strong attention to detail.
• Working knowledge of surveillance-related equipment (e.g., cameras, monitors, systems, etc.).
• Ability to multi-task and function in a fast pace environment.
• Ability to maintain a high level of confidentiality.
• High School Diploma or GED (or any other alternative deemed appropriate).