Merchandise Team Member II

Tracking Code 15612-687 Job Description March 17, 2021 - January 7, 2022

Location : Hospitality House

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary : Supervises and coordinates activities of workers in a retail shop and provides leadership in the overall shops activities of a quality and nature that will result in meeting and exceeding customer expectations.

Essential Duties and Responsibilities include the following : (Other duties may be assigned)

• Assigns duties to workers and schedules break periods, work hours and vacations.
• Trains workers in company policies and procedures and job duties.
• Oversees recorded delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Recommends additions to or deletions of merchandise assortments.
• Assists team members in all functions pertaining to the POS system.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Proves to be exemplary in providing outstanding customer service including answering questions, responding to requests and selling merchandise.

Must be able to manage difficult or emotional customer situations.

• Keeps record of sales, prepares inventory of stock and orders supplies.
• Maintains harmony among workers, resolves grievances and focuses on solving conflict, not blaming.
• Effectively performs PIC / Host duties as requested by management.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Offered

• Free admission to Herschend Family Entertainment theme parks and water parks
• Complimentary Silver Dollar City Attractions tickets to share with your favorite people
• Access to a low-cost health clinic, which features a full-service doctors office
• Free or reduced admission to many local shows and attractions, plus other local discounts
• Discounts on food, merchandise and lodging at Herschend Family Entertainment properties
• Eligible full-time employees also receive health insurance, profit sharing and 401(k)

Equal Opportunity Employer / Disabled / Veterans

Required Skills Must be at least 18 years of age.

Required Experience Prior Leadership experience in a retail setting. One year certificate from college or technical school;

one to two years related experience and / or training; or equivalent combination of education and experience.

Job Location Branson, Missouri, United States Position Type Full-Time / Regular Salary 11.00 - USD Apply

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Last updated : 2024-08-29