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6 Customer Service Representative Jobs in Waynesboro, MS

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Customer Service Representative
$47k-61k (estimate)
Full Time 0 Months Ago
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Checknow Payday and Title Loan is Hiring a Customer Service Representative Near Waynesboro, MS

Job Description Job Summary: Responsibilities included but are not limited to managing effectively the branch office and continued growth of the branch with the direction of the Divisional Manager and Director of Operations. Provide good direction and effective leadership and effective tools to ensure growth and acceptable account management results with all branch employees. Job Responsibilities: Management of Branch - Review operating results of branch daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses. Ensure procedures outlining opening, closing, banking, account management, audits, local branch marketing, protection of assets, procedures, and other company policies are followed daily. Ensure compliance with Federal, State, and local laws. Control cash flow, balancing and audits while maintaining cash handling standards. Maintain company standards as related to staffing, operations, marketing, account management and customer service. Budget Control – Manage profit and loss statements and find additional ways to decrease expenses Employee Relations - Recruiting, hiring, training, disciplining, evaluating, developing, and terminating of branch staff working closely with the Divisional Manager and Director of Operations. Leadership - Communicate image consistent with company policies and vision to all employees of branch. Provide guidance in all aspects of operations. Recognize and develop skills/abilities of associates in order to meet branch and company objectives. Customer Service - Provide outstanding service and customer support. Data Entry - Complete transactions accurately and in a timely manner on both new and existing accounts.Account Maintenance - Ensure all required documents is in each customer's file. Information must be accurate and complete.Customer Privacy - Ensure confidentiality of all customer files and documented information. Sales - Recommend and sell all products and services to meet customer needs. Product Knowledge - Understand all products and be able to sell current products to all customers. Inventory Control - maintain inventory of all products. Account Management - Assist with effectively managing the accounts of all past dues and NSF's.Phone Skills - Handle all incoming and outgoing calls in a professional manner. Branch Appearance - Maintain a clean and organized branch. Local Travel - Assist with marketing activities, account management activities, and other staffing needs within the immediate area. Ensure all Federal, State, and Local laws are being followed. Adhere to all safety regulations. Required experience: * Payday, Title and Consumer: 1 year Required experience: * One Years Experience Required:Local candidates only: experience: * One Year Experience: 1 year Local candidates on Require experience: * One year Experience: We have set up application questions for your job. Candidates will be asked to give a "yes" or "no" response to the following questions: * This employer will consider only local candidates. Do you have at least 1* year of *One year Experience Local candidates only.

Job Type: Full-time

Pay: $10.50 - $12.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$47k-61k (estimate)

POST DATE

06/28/2023

EXPIRATION DATE

08/08/2024

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Checknow Payday and Title Loan
Full Time
$102k-135k (estimate)
2 Days Ago

The job skills required for Customer Service Representative include Customer Service, Products and Services, Planning, Leadership, Data Entry, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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