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Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive customer experience.
Duties
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information, order status, and issue resolution
- Conduct outbound calls to follow up on customer concerns or inquiries
- Perform data entry tasks accurately and efficiently
- Process cash transactions and maintain accurate records
- Analyze customer feedback to improve services
- Communicate effectively with customers to ensure satisfaction
Experience
Required:
- Proficiency in English
- Strong customer service skills
- Ability to multitask and prioritize tasks
- Excellent communication skills
- Experience in office environments
Nice-to-have:
- Experience in client services
- Multilingual abilities
Join our team and be part of a dynamic work environment where your contributions are valued, and opportunities for growth and development are available.
Job Types: Full-time, Part-time
Pay: $18.19 - $23.00 per hour
Work Location: In person
Full Time
$41k-51k (estimate)
09/08/2024
11/08/2024
chemart.com
Lincoln, RI
50 - 100
The job skills required for Customer Service Representative (CSR) include Customer Service, Communication Skills, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.