**Were unique. You should be, too.**

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Registered Nurse 1, Care Line, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patients and their families. Providing on-call coverage, the incumbent in this role provides remote clinical advice and assessments within license and as possible given technology and medium. The registered nurse collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care.

The opportunity is Part time (24 hours per week) with a schedule of Saturdays and Sundays from 0800-2200. This position is eligible for our Company Benefits.

**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**

Connects with patients via phone or video call. Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families.

Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios and promotes patient wellness.

Based on technology available, monitors a patients blood oxygen levels, heart rate, respirations, blood pressure and blood glucose as well as other assessment measures.

With the help of video chatting, identifies patients symptoms and conditions. Analyzes data to determine the appropriate health maintenance and identify appropriate outcomes for patient and family.

Collaborate with on-call providers as needed to support expected clinical outcomes for the patient and family.

Evaluates and documents progress toward the anticipated outcome. Assist in ensuring achievement of optimal patient outcomes using Telemedicine. Documents interventions in a readable, understandable language.

Aids in enhancing the quality and efficacy of the organizations telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program efficacy.

Utilizes appropriate resources to plan and provide services that are safe, effective and fiscally responsible.

Performs other duties as assigned and modified at managers discretion.

**KNOWLEDGE, SKILLS AND ABILITIES:**

Knowledge and understanding of general/core Nursing-related functions, practices, processes, procedures, techniques and methods

Broad nursing knowledge and understanding

Ability and willingness to provide extraordinary customer service and professionalism to all customers

Maintains current nursing knowledge and competency to stay abreast of budding nursing trends and best practices

Excellent written and verbal communication skills through a variety of formats, tools and technologies

Capable of building trust and professional relationships to deliver VIP care across the continuum

Ability to demonstrate excellent clinical judgment

Ability to problem solve

Ability to prioritize work under pressure

Ability to provide constructive feedback

Ability to effectively collaborate with a multidisciplinary team

Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position

Minimum requirement to work 2 holidays in the calendar year

Spoken and written fluency in English; bilingual (Spanish/Creole) preferred

This job requires use and exercise of clinical judgement

**EDUCATION AND EXPERIENCE CRITERIA:**

Associate Degree in Nursing required

Bachelors Degree in Nursing preferred

Nurse Licensure Compact license required, may be required to obtain additional licenses in the future

Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required w/in first 90 days of employment

Minimum of 2 years acute clinical nursing work experience in an ER, Critical Care, Urgent Care or Emergency Triage setting Highly preferred

Minimum of 1 year telehealth experience, treating patients in a virtual setting highly preferred

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE (https://careers.chenmed.com/i/us/en/homerevisited)

Current Contingent Worker please see job aid HERE to apply