**Were unique. You should be, too.**

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Senior Business Intelligence Analyst is responsible for providing actionable insights on clinical and operational outcome metrics that unlock business growth and contribute to the success of ChenMeds overall performance. The incumbent serves as the customer analytics consultant to our departments across the organization and will make data-driven strategy recommendations in the Medicare Advantage and health care industry. With the right mix of strategy and technical abilities, he/she will lead primary research efforts using a range of quantitative and qualitative methodologies and manage research studies in every step of the process from kick-off through final deliverables

**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**

Acts as data liaison for leadership and stakeholders. Understands their needs and translates into reporting and analytic solutions.

Provides independent analysis and consulting to assist the enterprise with clinical, operational, and cost saving performance improvement.

Uses data to create and direct innovative, thoughtful, and cost-effective strategies, formulating actionable recommendations and requirements for successful execution.

Partners with Clinical, Network and Operational stakeholders to proactively measure and improve quality, patient outcomes and total cost of care performance.

Prepares and analyzes clinical and operational data to develop material presented to executive management.

Define and prioritize key performance indicators (KPIs) to drive key global initiatives.

Partners with developers to design, build, and operationalize strategic solutions (e.g., dashboards, reports, and trackers).

Leverages data analytics and medical modeling to provide insight into & recommendations for new and existing processes and business opportunities. Tests and tracks efficiency of new multi-pronged strategies.

Works with Analytics to validate data, enhance reports and tools, and help design new products for enterprise consumption.

Builds strong and trusting relationships with leaders to support problem resolution and ensure overall awareness of issues and challenges.

Coaches leaders, physicians, and team members how to effectively use reports and data resource tools.

Leads analytical discussions on how process improvements are translating to improved results.

Designs and executes processes and procedures to continuously improve data quality and integrity. Proactively identifying issues at every step and coordinates the implementation of required fixes.

Partners with business stakeholders to understand their requirements and assist in the development of dashboards, visualizations and solutions tailored to their needs.

Builds extensive internal and/or external networks to facilitate achievement of objectives.

Assists, mentors, and instructs lower-level developers and analysts as needed.

Advises and instructs on complex matters through the use and exercise of prior experiences. Identifies and implements the most appropriate options and solutions.

Serves as a Subject Matter Expert (SME) on different projects for specific products, processes

Identifies, analyzes, designs, implements and tests BI solutions to meet business needs.

Contributes to the strategic and tactical planning of Business Intelligence standard, practices and methodologies by sharing insights.

Performs other duties as assigned and modified at managers discretion.

**KNOWLEDGE, SKILLS AND ABILITIES:**

Ability to interpret the needs of the organization and communicate actionable insights through analytics.

Analytical, independent worker, conceptual thinker, and fast learner with attention to detail and high level of prioritization, organization, and accuracy.

Ability to build relationships with key stakeholders across the ChenMed enterprise.

SQL and RDBMS knowledge is required; additional programming languages a plus (e.g., Python, R).

Strong communication skills, with experience delivering high level presentations to executives and clinicians is a must, with the ability to prepare, review, and consolidate data findings for Executive Committee.

Ability to manage multiple projects with varying levels of complexity.

Proven ability to meet deadlines and work in a fast paced environment with changing priorities; exceptional time management and organizational skill.

Advanced Microsoft Excel & PowerPoint skills including statistical modeling, VLOOKUP and pivot tables.

Spoken and written fluency in English.

Willingness and ability to travel within the US up to 10% of the time.

This job requires the use and exercise of independent judgment.

**EDUCATION AND EXPERIENCE CRITERIA:**

BA/BS degree in Computer Science, Information Technology or a related field required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis.

MBA, MHA, MPA or advanced degree in area related to information sciences, analytics, health care management or public health a plus.

A minimum of 3 year of work experience in management consulting, business development, health care, insurance or advanced data analytics required.

Experience utilizing and developing data visualization through tools such as PowerBI and/or SSRS; statistical modeling.

Experience in health care models including Medicare Advantage Programs and provider risk models preferred.

Prior experience in strategic consulting preferred.

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE (https://careers.chenmed.com/i/us/en/homerevisited)

Current Contingent Worker please see job aid HERE to apply