Job Overview:
Join our team as a Customer Service Representative where you will play a vital role in providing exceptional service to our diverse customer base. We are looking for a multilingual individual proficient in to effectively communicate with our customers. As a Customer Service Representative, you will be responsible for delivering top-notch customer service, handling inquiries, and supporting sales efforts through upselling techniques.

Duties:
- Communicate fluently in both to assist customers effectively.
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Utilize phone etiquette to engage with customers professionally and courteously.
- Analyze customer needs and recommend products or services that best suit their requirements.
- Support sales initiatives by employing upselling strategies to maximize revenue opportunities.

Skills:
- Bilingual proficiency in Spanish and English.
- Strong customer service skills with the ability to handle various customer inquiries.
- Excellent phone etiquette and communication skills.
- Analytical skills to understand customer needs and recommend appropriate solutions.
- Experience in sales or customer service is a plus.

As a Customer Service Representative, you will have the opportunity to work in a supportive team environment, enhance your multilingual communication skills, and contribute to the success of our sales efforts. We offer competitive compensation, training opportunities, and a positive work atmosphere. If you are passionate about delivering exceptional customer service and have a knack for sales, we encourage you to apply for this rewarding position.

Job Types: Full-time, Part-time

Pay: $25,000.00 - $34,000.00 per year

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Experience level:

• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Commute:

• Fort Myers, FL (Preferred)

Ability to Relocate:

• Fort Myers, FL: Relocate before starting work (Preferred)

Work Location: In person