Job Description
PRINCIPAL DUTIES AND RESPONSIBILITIES:
•Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and providing food service as needed.
•Clean equipment, tools, and supplies and ensure equipment is in good working order, including, cleanliness, sanitation, and appearance of the bar.
•Knowledgeable of menu items, liquor brands, beers, and non-alcoholic selections available.
•Ring poured or served beverages, collect payments, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork.
•Provide Apprentice Bartenders and Bar Porters with training and mentoring on the overall function of the bar, guest service, and bartending.
•Maintain bar inventory according to set pars and internal controls, and request products to maintain stock in the bar.
•Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
•Perform other job-related duties as requested.
MINIMUM REQUIREMENTS:
•High school diploma or equivalent.
•Two (2) years of experience in a bar or similar environment.
•Experience working in a similar resort setting.
KNOWLEDGE, SKILLS, AND ABILITIES:
•Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies, and equipment.
•Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes.
•Able to take initiative and exhibit flexibility.
•Highly motivated and energetic personality.
•Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
•Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.
WORKING CONDITIONS:
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.