We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us.

You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards.

Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Compensation :

$18 hourly

Responsibilities :

• Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
• Compile occupancy reports and financial information for the general manager
• Hold responsibility for the front desk budget and order any necessary office supplies
• Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies
• Direct front desk operations and ensure customer service meets our high standards for guest satisfaction

Qualifications :

• Experience with MS office and bookkeeping skills desired
• Showcase exceptional multitasking, communication, and management skills
• Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
• Prior hospitality experience of 1 year is required for this position

About Company

Newly refreshed with elegant style, Cherry Valley Hotel offers classic accommodations amidst a charming, pastoral location in the Ohio countryside.

With an arboretum, an indoor pool, and 60,000 sq ft of meeting & event space, we are designed for travelers seeking to relax and experience a touch of nature while celebrating life's moments.

Slow down, breathe in the fresh air, and enjoy a treasured stay.

Last updated : 2024-06-17