Minimum Qualifications

High school diploma or GED; two years of experience in moderately difficult clerical accounting duties involving the preparation, processing, and maintenance of detailed accounting/financial records or bookkeeping practices; or an equivalent combination of training and experience. Experience in conducting billing research, preferably in an Emergency Medical Services (EMS) or medical office setting. Knowledge of ambulance billing issues preferred. Some knowledge of HIPAA compliance, Medicare and Medicaid are also preferred. Must demonstrate excellent customer service skills, as well as develop and maintain effective working relationships with division members, county personnel and the general public. Experience creating and utilizing documents in Word and Excel. Must also demonstrate excellent oral and written communication skills. Pre-employment drug testing, FBI criminal background check and education/degree verification required.
This position is considered Safety Sensitive and is subject to random drug and alcohol testing.

Duties

Assists in reconciling patient care information relative to the billing of ambulance transports and in quality assurance and quality improvement initiatives for billing. Responds to questions and concerns from customers regarding billing and related issues. Serves as a liaison to the billing vendor and hospitals for patient demographic and patient care information and assist in ensuring the accuracy of billing and patient information submitted. Assists in data collection and reporting as required by local, state, and federal agencies. Audits payment batches for reconciling deposits and payments. Assists internal and external customers, review and distribute emails. Perform other work as required.
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Shift

24 - 28 hours/week; Monday - Friday; hours may vary to include evenings and weekends for special events or emergency situations

Work Location

Fire & EMS

Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion