Job Title: Community Service Aide
Compensation (Based on experience and qualifications) $16.00 - $18.00
Schedule: Monday - Friday 9:00am - 5:00pm with a Saturday Rotation 8:00am - 1:00pm
We are seeking a Community Service Aide to join our team and help us provide excellent healthcare services to our patients. As a Community Service Aide, you will play a critical role in ensuring that our patients are treated with respect, dignity, and professionalism. You will be responsible for greeting patients, logging in their arrival, and directing them to the appropriate department or staff. You will also be responsible for maintaining a safe and welcoming environment for our patients and staff.
Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Screen all visitors and direct them to the appropriate area, department or staff
• Process all patients arriving for care according to current protocols, and referring them to staff as necessary
• Maintain an organized and clean work area
• Interact with patients in a friendly and helpful manner
• Maintain patient confidentiality at all times
• Provide assistance to patients with special needs or disabilities
• Assist with administrative tasks as needed

Qualifications:

• a minimum of a High school diploma or equivalent
• a minimum of one (1) year of front desk or customer service experience
• Previous experience utilizing an Electronic Practice Management System is preferred.
• Excellent customer service skills
• Strong communication skills
• Ability to work in a fast-paced environment
• Ability to work well with others
• Ability to multitask and prioritize tasks

We are an equal opportunity employer and welcome all qualified candidates to apply. If you're looking for a rewarding career in healthcare, we encourage you to apply for this position. We offer competitive compensation, a comprehensive benefits package, and opportunities for advancement.
If you are a team player with a passion for customer service, we encourage you to apply for this exciting opportunity. We are an equal opportunity employer and welcome applicants from all backgrounds. We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
Chicago Family Health Centers offers benefits to all its full-time employees:
BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 18 Days of Paid Time Off | 8 sick days
Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Requirements
Education and Experience

• a minimum of a High school diploma or equivalent
• a minimum of one (1) year of front desk or customer service experience
• Previous experience utilizing an Electronic Practice Management System is preferred.
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to work well with others
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and other computer applications
• Ability to work in a fast-paced environment and handle multiple tasks
• Must be able to work flexible hours, including weekends and holidays

Knowledge/Skills/Abilities

• Demonstrated ability to collaborate effectively in a team setting.
• Ability to maintain effective and professional relationships with patients and other members of the care team.
• Experience in working with a diverse population base preferred.
• Ability to appropriately handle confrontation and conflict.
• Ability to work independently and to seek consultation as necessary.
• Ability to follow organization and departmental processes and procedures.
• Ability to work in a high stress/fast paced/high work volume environment.