Chick-fil-A Charlotte Pike - Nashville is Hiring a Customer Service Team Member / ChickfilA Bellevue / West Nashville Near Nashville, TN
FRONT OF HOUSE / CUSTOMER SERVICE TEAM MEMBER Chick-fil-a Bellevue (7606 Hwy 70 S, West Nashville) Full Time Compensation: $16.00 / Hour Full-time and Part-time opportunities Previous customer service / restaurant experience preferred but not required Scholarship opportunities Pathways to grow into leadership Free break meals Health insurance option (full-time team members) 401k option (full-time team members) Role Summary
Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
General Responsibilities
Read, understand and comply with all parts of the Team Member Handbook
Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
Appropriately handle all customer issues and play a positive role in customer recovery.
Show up on time, have a great attitude and work hard for your entire shift.
Constantly improve yourself by finding ways to do your work better and faster.
Be responsible to fill your shift if you are not able work.
Ensure your appearance is in compliance with the Handbook.
Be a team player
Display good stewardship and a sense of ownership for the business
Offer guests a superior customer service experience.
Requirements
Understand the expectation of Chick-fil-A customer service standards and operational excellence.