Overview

As a Chick-fil-A Supply Non-CDL driver, you will accurately and safely deliver products to Chick-fil-A® restaurants in a timely manner while building strong relationships with internal and external customers. You are a safe, collaborative, and professional driver who follows all company policies, laws, and regulations regarding commercial drivers. In this role, based at the Distribution Center (DC) in Charlotte, NC, you will report to the transportation supervisor and help support continued innovation at an operation like no other in the food service industry. 

About Chick-fil-A Supply 

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. At Chick-fil-A Supply, everyone is part of the team – regardless of position or title. Through innovation and a growth mindset, Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. We offer competitive compensation and benefits, training and professional development opportunities, and scheduling with you in mind. For more information, visit cfa-supply.com.

Responsibilities

• Make safe, timely deliveries
• Operates the Commercial Vehicle in accordance with Department of Transportation (DOT) as well as all local, state and federal requirements
• Unload and put away product at Restaurants
• Upon return to the DC, assist in unloading the truck and putting away equipment (e.g., hand truck)
• Collaborate with team leaders before and after trips to assess unload time, delivery issues, continuous improvement initiatives and other aspects of the job
• Build relationships with Restaurant Operators to learn about best practices at each delivery location
• Keep vehicle clean and report maintenance issues as necessary
• Comply with all regulatory and company policy requirements:
  • Operating within hours of service limits per the use of an electronic logging device (ELD)
  • Follow all pre- and post-trip equipment inspection and DVIR reporting procedures
  • Routine audit of vehicle registration, permits, insurance, IFTA, and other required docs
  • Operate within legal state and federal vehicle weight limits
  • Following all policies and procedures in the FSMA regarding safe food transport
  • Wearing appropriate personal protective gear as required per policy
  • Abide by all yard safety procedures to include but not limited to, speed limits, parking, pedestrian crossings and PPE requirements
• Attend scheduled safety and job training sessions
• Maneuver trucks into loading or unloading positions based on instructions at the delivery location (DC or Restaurants)
• Report defects, accidents, or violations in accordance with DOT regulations and Company Policy
• Complete routes within established Restaurant delivery windows
• Complete all pickup and returns (e.g., pallets, carts, etc.) from Restaurants, and properly submit paperwork at the end of each shift
• Frequently lift up to 65 pounds, and/or move pallets/carts with mechanical assistance up to 1500 pounds
• Perform work in all weather conditions, during both the day and night
• Maintain a current driver's license and medical card as required by DOT; random drug tests will also be required
• Manage time off to ensure proper rest and operate in compliance with DOT regulations
• Maintain a flexible schedule including weekends, holidays, and overtime as needed
• Prepare for shifts to rotate
• Attend shift in proper attire and with safety equipment as required by company guidelines
• Work in a multi-temperature environment including freezer temperatures
• Have and maintain an acceptable MVR in compliance with DOT requirements and CFA-S minimum driver qualifications
• Act as a Navigator/Helper to CDL-A Drivers when required
• Adapt to change and respond to difficult and challenging situations in a professional manner
• Manage pressure and conflicting demands; prioritize tasks and workload
• Other duties as may be assigned

Minimum Qualifications

• High school or equivalent (e.g., GED)
• 21 years of age
• At least 6 months of verifiable experience of operating a CMV on public roads within the past 3 years
• Must have only one valid Driver’s License (free of restrictions or limitations) of the type required and issued by the state of residence. Applicants whose licenses are not issued by their state of residency must have license transfers completed no later than thirty days from hire date.
• A self-starter with excellent organization skills
• Keenly interested and engaged in finding solutions for continuous improvement
• A detail-oriented, organized yet creative problem solver and communicator (both written and verbal)
• Able to anticipate needs, lead multiple projects, and manage shifting priorities
• Able to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits, and related conferences
• Skilled communicator across all levels of an organization, with both teammates and restaurants
• Quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything
• Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services
• Committed without compromise to food safety for customers and a safe workplace for colleagues
• Inspired to uphold Chick-fil-A values and act with integrity
• Driver of results who can be counted on to not only meet but exceed goals and push others to do the same
• Problem solver who can identify hidden problems, looks beyond the obvious, and doesn't stop at the first answer
• Servant leader who puts others before themselves, corrects mistakes with authenticity, and respects all viewpoints
• Ability to read and communicate in the English language sufficiently to converse with the general public, understand highway traffic signs / signals, respond to official inquiries, and make entries on reports and records.

Preferred Qualifications

• Prior food service delivery experience

Minimum Years of Experience

Travel Requirements

Required Level of Education