Description
Description At Chick-fil-A, Directors are responsible for all aspects of shift management, ensuring that each restaurant guest has an outstanding experience. Directors are responsible for managing assigned stations for an entire shift, assigned to open/close etc. the restaurant.
Prior Chick-fil-a experience & ServSafe Certification a plus!!
Responsibilities include:

• The use of Emotional Intelligence and Situational Awareness
• "Proven track record of success
• Clear knowledge of safety and security
• Ability to adapt and adjust to any situation
• Ability to delegate and communicate clearly
• Ability to troubleshoot equipment failure and power outages
• Expects Saturday to be a regular work day with rare exceptions
• Delegate, communicate, and hold managers accountable for results on a weekly basis
• Good moral character in the restaurant and community
• Trustworthy with all aspects of finances and inventory
• Willing to perform the job they ask others to do
• Put the interest of the restaurant and team above personal interests
• In good standing with leadership, peers, and team members
• Ability to relate well with others in the restaurant and particularly the community
• Energetic and able to inspire team members for special events, sales goals, and promotions
• Have an infectious "can do" attitude which influences results
• Meets and exceeds all Pyramid of Success guidelines"
• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

Key Roles and Responsibilities:

• Able to perform all the responsibilities of a Manager such as opening and closing, providing direction, acknowledging and inspiring others to great performance.
• Troubleshoot operations and make decisions that lead to increase in labor productivity
• Will support Director of operations and provide input into both day and night operations
• Regularly check e-mail and follow-up
• Meet with Operations director to challenge yourself, ideas, and methodology
• Effectively handle interpersonal issues and brief Operator on recurring/serious issues
• Provides accountability to all team, including leadership ,for operational success
• Position requires open availability to work day, night, and weekend shifts.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Yearly Scholarship Opportunities
• Paid Benefit Package
• Competitive Pay
• Top-Tier Customer Service
• Training & Development
• Fast-Track Growth & Advancements Opportunities
• Daily Complimentary Meals (Each shift worked)
• Respectful Culture and Team-Work Environment
• Schedule Flexibility & Work-Life Balance
• Standards, Core Values, & Accountability
• Employee Referral Bonus($) Program
• And much more...

Requirements

• Minimum 18 years old
• Must have at least 1 year Restaurant Management Experience

Company Information
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.